Katie Johnson
Brooksville,FL
Summary
Dedicated professional with 16 years of experience in data entry, customer service, billing, and inventory management. Quick to adapt and eager to learn new skills, contributing effectively to team goals. Ready to leverage expertise to support organizational success.
Overview
24
24
years of professional experience
Work History
Office Manager
Induction Solutions
Brooksville, Florida
09.2010 - Current
- Open Office Daily
- Received and answered phone calls
- Resolved customer issues and job-related problems
- Received and processed customer orders
- Process payments
- Processed and paid company bills as needed
- Prepared and shipped customer orders
- Collected and packaged orders for shipment
- Process all internet orders
- Reviewed stock levels and ordered supplies
- Order office and shop supplies
- Receive invoices against POs
- Reviewed and approved or denied employee time off requests
- Turn in payroll bi-weekly for employees
- Coordinate and initiate repairs with landlord and vendors
Administrative Assistant
Johnson Collison
Brooksville, Florida
01.2003 - 09.2009
- Welcomed customers upon arrival to enhance service experience
- Managed inbound calls to assist customers
- Contacted insurance companies for payments
- Ordered all office supplies
- Checked in jobs
- Ordered parts for incoming work
- Received parts against POs
- Occasionally wrote estimates when needed
Education
High School Diploma -
Central High School
Brooksville, FL05-1997
Skills
- Office administration
- Order processing
- Inventory management
- Vendor management
- Billing
- Customer service
- Data entry
- Organizational skills
- Time management
- Attention to detail
- Problem solving
Timeline
Office Manager
Induction Solutions
09.2010 - Current
Administrative Assistant
Johnson Collison
01.2003 - 09.2009
High School Diploma -
Central High School