Katie Kocher
West Chester,PA
Summary
Recent Bachelor of Science in Psychology graduate with hands-on Human Resources experience supporting recruitment, onboarding, payroll administration, policy updates, and HR operations within a nonprofit organization. Experienced leader with a proven background in recruiting, hiring, training, and supervising teams of 20–30 employees and nonprofit organizations in a fast-paced environment. Passionate about fostering positive workplace cultures and supporting organizational success through strong communication, organization, and employee-focused problem solving.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Human Resources Intern
Mt. Cuba Center
Hockessin, Delaware
05.2026 - Current
- Collaborate with the Human Resources team by participating in departmental meetings, contributing insights, and supporting HR operations within a nonprofit organization.
- Support recruitment efforts by preparing and distributing employment offer letters and maintaining professional communication with candidates.
- Coordinate onboarding and employee rehire processes using Breezy HR, ensuring accurate documentation and a positive onboarding experience.
- Assist with reviewing and updating employee handbook policies to support organizational consistency and compliance.
- Researched and presented recommendations to improve the organization’s volunteer management system; proposal was selected for implementation.
- Shadow and assist with payroll administration using ADP while gaining experience with payroll processes and HR compliance.
General Manager
Jaco Juice & Taco Bar
West Chester, Pennsylvania
08.2024 - 05.2026
- Directed the full-cycle recruitment process by sourcing candidates, conducting interviews, hiring, onboarding, and training approximately 20 employees.
- Led and developed a team of 20–30 employees through coaching, performance feedback, and day-to-day leadership.
- Created and managed weekly employee schedules while balancing staffing needs and labor efficiency.
- Fostered positive employee and customer relations by resolving concerns professionally and maintaining a collaborative work environment.
- Partnered with business owners to communicate staffing needs, operational challenges, and recommendations for continuous improvement.
- Managed inventory to ensure operational efficiency and accurate stock levels.
- Oversaw the company’s social media platforms, increasing customer engagement and strengthening brand awareness.
Education
Bachelor of Science - Psychology
West Chester University of Pennsylvania
West Chester, PA 08.2022 - 05.2026
Skills
HUMAN RESOURCES SKILLS
- Talent Acquisition
- Recruiting & Interviewing
- Employee Onboarding
- Employee Relations
- Payroll Support
- HR Policy Administration
- Training & Development
- Performance Management
- HR Compliance
- Scheduling & Workforce Planning
- Conflict Resolution
- Organizational & Time Management
- Written & Verbal Communication
- Confidentiality
TECHNICAL SKILLS
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Outlook
- Google Workspace
- ADP
- Breezy HR (Applicant Tracking System)
Accomplishments
- Graduated with Cum Laude
Affiliations
LEADERSHIP & CAMPUS INVOLVEMENT
Fundraising Chair
Delta Zeta Sorority
January 2024 – January 2025
- Planned and coordinated fundraising initiatives by partnering with local businesses and community members to increase participation and support chapter goals.
- Cultivated relationships with community partners to secure donations and sponsorships for fundraising events.
- Collaborated with chapter leadership to organize events, manage logistics, and promote member engagement.
- Strengthened communication, project management, and organizational skills while leading fundraising efforts.
Director of Fundraising
Sports Analytics Club
September 2025 – May 2026
- Coordinated volunteer initiatives and community outreach activities to increase member participation and support organizational goals.
- Communicated with community organizations to identify volunteer opportunities and coordinate event logistics.
- Encouraged member involvement through effective communication, planning, and relationship building.
Timeline
Human Resources Intern
Mt. Cuba Center
05.2026 - Current
General Manager
Jaco Juice & Taco Bar
08.2024 - 05.2026
Bachelor of Science - Psychology
West Chester University of Pennsylvania
08.2022 - 05.2026