Friendly server with experience in order taking, payment processing and customer service. Contributes to team success by working hard, taking on extra work and meeting customer needs. Great at managing time and helping fellow workers.
Overview
3
3
years of professional experience
Work History
Bistro Attendant/Restaurant Server
Courtyard Marriott
Carolina Beach, NC
07.2022 - Current
Managed multiple tasks in high-volume environment.
Cleaned and maintained dining area and condiment stations.
Maintained clean and organized appearance for restaurant areas to attract and retain customers.
Addressed guest complaints and resolved issues to promote satisfaction.
Processed sales transactions using POS system.
Delivered food to guest tables with timeliness and efficiency.
Assisted wait staff with timely food delivery and guest requests.
Barista
Port City Java
Wilmington, NC
06.2020 - 07.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
Cleaned counters, machines, utensils and seating areas daily.
Controlled line and crowd with quick, efficient service.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
Maintained regular and consistent attendance and punctuality.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.