Summary

Work History

Education

Skills

Cycling, rock climbing, scuba diving, etc.

Katie Lee

Probation & Parole Officer

Gadsden, AL,AL

Summary

I am an excellent communicator and great at building rapport. Working with the public in many different settings, from intimate settings such as the hospital to sensitive information in felony convictions, I am very efficient at trouble shooting, multitasking, and organizing. Overseeing an outlying office for Alabama Law Enforcement Agency, these are qualities that pertain to maintaining the quality and progression of applicants. I can easily adapt to Software programs needed for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term issues. Highly-motivated Probation and Parole Officer with two years of experience in the criminal justice system, including case management, field supervision and weapons training. Seasoned professional with excellent communication, organization and interpersonal skills. Entry-level teaching position trained in court procedures, documentation and reporting. Conducts interviews, monitors offenders and gives accurate testimony. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level teaching position. Ready to help team achieve company goals. Dedicated Probation Officer professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Probation and Parole Officer

Alabama Bureau Of Pardons And Paroles

08.2020 - Current

Responsive Monitoring Officer - Liaison for the Gadsden Field Office District
Coordinated and worked closely with law enforcement, social service agencies and mental health providers.
Served as court liaison by attending court hearings and presenting reports and recommendations.
Collaborated with institutional staff, area law enforcement, mental health boards, county attorneys and treatment providers.
Performed routine home inspections and drug tests for offenders on parole.
Reported violations of parole conditions to appropriate authorities and maintained record of case activity.
Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
Developed case reports detailing inmate history and likelihood of committing another crime.
Arranged substance abuse rehabilitation for offenders.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.

Driver License Examiner

Alabama Law Enforcement Agency

11.2014 - 08.2020

Promoted from Driver License Examiner I to Driver License Examiner II
Recognized by Darden, for being the Public Service Partner of the Year
Responsibilities include: processing driver/non-driver identifications, administer vision/written/road tests (regular/commercial), verifying proper documents, checking for fraudulent documents, answering questions (in person and on the phone) then directing them to the right department if they cannot be helped in the office, collecting/processing of driver license fees, daily reports, ordering supplies, vehicle reports, banking deposits and occasionally acting supervisor.
Performed routine data entry or document management.
Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
Processed payments for fines and fees, maintained accurate drawers, issued receipts and updated account balances.
Stayed up-to-date on Alabama laws and licensing requirements to complete accurate and efficient reviews.
Updated operational records or licensing information using computer terminals.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Verified authenticity of foreign identification or immigration documents.
Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.

Substitute Teacher, K-12

Etowah County School District

08.2014 - 11.2014

Developed rules and set goals to maintain order in classroom.
Kept accurate and current attendance records and assignment sheets to maintain file compliance.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Worked with principal's office on disciplinary and safety issues.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
Upheld classroom routines to support student environments and maintain consistent schedules.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Collaborated with teaching staff to implement coordinated educational strategies and student support networks.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Took notes and prepared reports on school day activities to provide to primary teacher.

Assistant Circulation Librarian

Eufaula Carnegie Library

09.2013 - 06.2014

Included: assist patrons with books, reserves, interlibrary loans, e-books and devices, computer questions, copy machine, purchases, movies, fines, new cards, and media items; answering the phones, keeping accounts updated, shelving, reading shelves, checking in/out items, follow up calls about reserve items, faxing, copying, going to nursing homes to pickup/deliver books/magazines, managing money, opening/closing, keeping workspace clean and organized.
Called patrons about missing books and late returns.
Maintained up-to-date knowledge of office machinery to best assist visitors.
Successfully completed check-in and check-out procedure for visitors taking or returning library books and audio materials daily.
Distributed reference materials to employees or customers.
Answered questions from customers and staff.
Stored records or related materials to keep items orderly and logged correctly.
Organized shelves when patrons returned books.
Showed library patrons where specific book collections were.
Delivered excellent guest services by answering inquiries from visitors.
Enabled ease of material location by replacing returned items in alphabetical order to library shelves.
Set up library displays with new and promoted books.

Education

Master of Science - Criminal Justice

Jacksonville State University

Jacksonville, AL

12.2022

Bachelor’s - College of Education Psychology, American Sign Language

Troy University

Associates - Spanish Education

Snead State Community College

07.2018

Skills

Technology Skills: Atrium, AS400, Kronos Workforce Central, Auto Test, Alabama All-Purpose Workstation, Central Administration Module, Alacourt, Passport, LETS, OASIS, Blackboard, Canvas, and Microsoft Office
Client Assessments
Data Integrity
Time Management
Customer Satisfaction
Critical Thinking
Reading Comprehension

Applicant Evaluations
Creative Solutions
Complex Problem-Solving
Active Learning
Social Perceptiveness
Learning Strategies

Cycling, rock climbing, scuba diving, etc.

I obtained my Open water certification in July 2022 and continued my scuba education with an Advanced Open Water certification in Bonaire November 2022 with a concentration in fish identification. I have ambitions to obtain my Rescue Diver and Dive Master certifications by the end of 2023. I love anything pertaining to the outdoors and am constantly looking for the next adventure. I have a strong love of rock climbing and frequent Cherokee Rock Village. I love cycling the Chief Ladiga trail from Piedmont to Georgia and back, typically a minimum of 27.5 mile ride. I have also recently learned to snow ski.

Katie Lee

Summary

Work History

Probation and Parole Officer

Driver License Examiner

Substitute Teacher, K-12

Assistant Circulation Librarian

Education

Master of Science - Criminal Justice

Bachelor’s - College of Education Psychology, American Sign Language

Associates - Spanish Education

Skills

Cycling, rock climbing, scuba diving, etc.

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