Katie Lovo -Albayero
Sterling,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Registrar
Loudoun County Public Schools
08.2023 - Current
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accurate student records by diligently maintaining and updating information in the database.
- Improved data integrity by conducting regular audits of student records and making necessary corrections.
- Updated computer system with latest information to keep records current and accurate.
Food and Beverage Team Leader
Target
04.2020 - Current
- Resolved customer complaints involving food or beverage quality and service.
- Responded to customer complaints, addressing concerns and distress with amicable interactions.
- Identified areas of opportunity for beverage sales by analyzing customer feedback and product demand metrics.
Birthday Party Hostess
Chuck E Cheese
05.2018 - 03.2020
- Kept facilities clean and prepared party areas promptly for upcoming events.
- Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
- Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
Education
Bachelor Of Arts - Psychology
George Mason University
Fairfax, VAAssociate of Applied Science - Psychology
Northern Virginia Community College
Annandale, VA05.2024
Skills
- Active Listening
- Maintaining documents and records
- Attention to detail
- Multitasking Abilities
Languages
Spanish
Native or Bilingual
Timeline
Registrar
Loudoun County Public Schools
08.2023 - Current
Food and Beverage Team Leader
Target
04.2020 - Current
Birthday Party Hostess
Chuck E Cheese
05.2018 - 03.2020
Associate of Applied Science - Psychology
Northern Virginia Community College
Bachelor Of Arts - Psychology
George Mason University
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