Katie Lowe
DeWitt,MI
Summary
I have improved my communication and leadership skills while attending Lansing Community College as a sophomore. Above all, I am eager to put myself out there in order to learn new things and am very open-minded, kind, hardworking, optimistic, and a quick learner.
Overview
9
9
years of professional experience
Work History
Caretaker for Special Needs
Part-Time Caretaker
Dewitt, Michigan
01.2015 - Current
- Organized and monitored medication schedules according to physician instructions.
- Provided assistance to disabled persons in accordance with their individual needs.
- Adhered to all applicable laws and regulations pertaining to health and safety standards in the workplace.
- Assisted with daily living activities, such as bathing, dressing, grooming, and eating.
- Developed individual care plans in coordination with family members and other healthcare professionals.
- Transported clients to medical appointments or social activities as needed.
- Assisted with light housekeeping tasks including laundry, vacuuming, dusting and meal preparation.
- Improved patient outlook and daily living through compassionate care.
Manager
Scoopy Doo's Old-Fashioned Ice Cream
Dewitt, Michigan
03.2022 - 12.2023
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Initiated new projects that resulted in increased productivity across all departments.
- Monitored staff performance and addressed issues.
- Trained employees on additional job positions to maintain coverage of roles.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Crew Member
Scoopy Doo's Old-Fashioned Ice Cream
Dewitt, MI
03.2019 - 12.2021
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
Education
Associates -
Lansing Community College
08.2024
High School Diploma -
DeWitt High School
05.2022
Skills
- Emotional Support
- Client Relations
- Social Media Engagement
- Active Leadership
- Employee Motivation and Guidance
- Clear Communication
- Creative and Adaptable
- Event Setup
- Customer Service-Focused
- Staff Coordination
- Critical Thinking
Awards
Certified in Emergency Preparedness - Michigan Department of Health and Human Services Certified in Infection Control for Direct Care Workers - Michigan Department of Health and Human Services Certified in First Aid - American Trauma Event Management Phi Theta Kappa - Lansing Community College Student Leadership Academy Service Scholarship - Lansing Community College Krauss Scholarship - DeWitt Public Schools Foundation Student of the Week - DeWitt High School
Timeline
Manager
Scoopy Doo's Old-Fashioned Ice Cream
03.2022 - 12.2023
Crew Member
Scoopy Doo's Old-Fashioned Ice Cream
03.2019 - 12.2021
Caretaker for Special Needs
Part-Time Caretaker
01.2015 - Current
Associates -
Lansing Community College
High School Diploma -
DeWitt High School
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