KATIE MADLE
PENSACOLA,FL
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Technician/Health Unit Coordinator
Santa Rosa Medical Center
Milton, FL
06.2022 - Current
- Monitored vital signs and telemetry and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Prepared and communicated with house supervisor as HUC for floor admissions, discharges, and transfers, ensuring high patient quality was met.
Daycare Worker
Pensacola Christian College
10.2021 - 04.2022
- Worked with children to develop good cognitive, physical and language skills.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Customer Experience/OMNI Lead Associate
Walmart
Kelowna, British Columbia
08.2019 - 08.2021
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolutions
- Responded to high volume of incoming calls and utilized listening and communications skills to identify customers needs or problems and correct them
- Responded proactively and positively to rapid change in the online grocery department
- Developed comprehensive training in numerous departments to onboard new team members quickly and efficiently.
Maintenance Team Member
Winchester West Apartments
Rifle, CO
05.2015 - 08.2018
- Contributed to the overall efficiency of the facility by promptly addressing any maintenance concerns or cleaning needs.
- Improved facility cleanliness by performing daily maintenance tasks on a routine basis.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Education
Bachelor of Science - nursing
Pensacola Christian College
Pensacola, Fl05.2025
High School Diploma -
Abeka Academy
05.2020
Skills
- Certified Nurse Assistant skills
- Records management
- Vital signs monitoring
- Critical thinking
- Staff training
- ADL support
- Cerner training
Certification
- Eligible for NCLEX-RN (May 2025)
- American Heart Association Basic Life Support Certification (expires January 2026)
- Certified Nursing Assistant License (expires May 2025)
- National Institute of Health Stroke Scale certification (expires May 2025)
Timeline
Patient Care Technician/Health Unit Coordinator
Santa Rosa Medical Center
06.2022 - Current
Daycare Worker
Pensacola Christian College
10.2021 - 04.2022
Customer Experience/OMNI Lead Associate
Walmart
08.2019 - 08.2021
Maintenance Team Member
Winchester West Apartments
05.2015 - 08.2018
High School Diploma -
Abeka Academy
Bachelor of Science - nursing
Pensacola Christian College