KATIE MAE KISLA
Atlanta,GA
Summary
Sales professional prepared for this role with a solid foundation in sales techniques and customer relationship management. Proven ability to assist in driving sales growth and supporting team goals. Known for collaboration and adaptability in dynamic environments. Expertise in negotiation and customer engagement.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Retail Sales Associate
Monkee's of Lexington
Lexington, KY, US
01.2026 - Current
- Guided customers in product selections and provided personalized styling advice, resulting in enhanced shopping experience.
- Resolved customer conflicts using problem-solving and interpersonal skills, contributing to positive store environment.
- Executed customer transactions using point-of-sale systems, ensuring smooth checkout process.
Sales Intern
Jackson and Coker
Atlanta, GA
05.2026 - 08.2026
- Conducted market research to identify potential leads and support sales initiatives.
- Increased sales leads by conducting thorough market research and identifying potential clients.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Managed CRM system updates, ensuring data accuracy for lead tracking and reporting.
Customer Relations Intern
The Beaufort Bonnet Company
Lexington, KY
08.2025 - 12.2025
- Created reports summarizing customer feedback, providing actionable recommendations to enhance service quality.
- Researched customer preferences and market trends, refining reporting accuracy to better inform strategy.
- Analyzed market research to identify customer preferences and trends, supporting targeted marketing efforts.
- Supported sales team initiatives, driving growth through targeted development strategies.
Ride Tribe Experience Specialist
Ride Tribe
Lexington, KY
08.2024 - 05.2025
- Collaborated with team members to develop customer experience strategies that addressed feedback, enhancing overall satisfaction.
- Collected and reported customer demographics and preferences, shaping targeted marketing strategies.
- Identified product performance trends through sales data analysis, informing product development decisions.
- Enhanced customer experience through tailored support and effective problem resolution.
Barista
The Chastain
Atlanta, GA
08.2022 - 04.2025
- Collaborated with team members to streamline service and enhance customer satisfaction during peak hours.
- Delivered exceptional customer service, creating a welcoming atmosphere that encouraged repeat visits.
- Provided exceptional customer service, enhancing guest experience through friendly interactions.
Education
Bachelor of Science - Integrated Strategic Communication and Marketing
University of Kentucky
Lexington, KY12-2026
Skills
- Customer service
- Project collaboration
- Data analysis and market research
- Sales forecasting
- Point-of-sale management
- Customer engagement
- Problem-solving
- Communication skills
Certification
Certificate in Clinical Healthcare and Leadership
Timeline
Sales Intern
Jackson and Coker
05.2026 - 08.2026
Retail Sales Associate
Monkee's of Lexington
01.2026 - Current
Customer Relations Intern
The Beaufort Bonnet Company
08.2025 - 12.2025
Ride Tribe Experience Specialist
Ride Tribe
08.2024 - 05.2025
Barista
The Chastain
08.2022 - 04.2025
Bachelor of Science - Integrated Strategic Communication and Marketing
University of Kentucky
Additional Information
- Deans List/ Sales Club
- Member of Kappa Alpha Theta
- Completed Salesforce Training