Katie Davis-Major
Great Falls,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Health Service Management
United States Air Force (Guard)
01.2014 - 02.2022
- Scheduled and managed appointments, created an entire schedule template for drill weekends, and worked with all units to facilitate appointment scheduling, which kept military members in deployment status
- 131st Student Flight leader - Mentored/trained new Airmen by preparing them for basic training, which allowed them to become military members promptly and prepared them for military life.
- Initially trained all-new Health Service Management Airmen, as well as supervised 3 Airmen. This gave new airmen the skills needed to complete daily workflow as well as prepared them for promotion.
- Executed medical deployment processing for the wing to continue readiness.
- Basic computer skills (Microsoft Office, Word, Excel)
- Proficient in E.H.R documentation
Health Service Management
United States Air Force (AGR position)
04.2016 - 09.2021
- Managed Nuclear Surety program as Lead monitor of both medical groups (509th and 131st) medical group.
- Worked with the lead provider to initially evaluate and monitor medical care of special interest service members.
- Initially and annually trained all medical group staff members as well as tracked training status.
- Critical role in assisting as a liaison between guard and Active-duty units for continued medical care of guard members and their current medical eligibility status.
- Proficient health record maintenance and reviews.
- Maintained and facilitated continued Security Clearances for all 131st MDG personnel.
Retail Sales Associate
Kirkland's
01.2014 - 11.2014
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Waitress
Miller and Sons
01.2013 - 07.2014
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
The Station
01.2012 - 12.2013
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Science - Biology, Biomedical Sciences
The University Of Arizona, College of Science
Tucson, AZ12.2025
Associate in Applied Science - Health Care Management
Community College of The Air Force
Montgomery, AL10.2020
Associate of Arts -
State Fair Community College
Sedalia, MO12.2019
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Friendly, positive attitude
- Dependable and responsible
- Multitasking
Honors And Awards
- Air Force Achievement Medal
- Air Force Outstanding Unit Award
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Air Force Longevity Service Award
- Nuclear Deterrence Operations Service Medal
- 509th Bomb Wing Inspector General award of Superior Performer for outstanding performance during Nuclear Surety Exercise - 03/2019
- 131 Medical Group Outstanding Airman of the Year - 2018
- 131st Bomb Wing Chief's Warrior of the Quarter - 04/2018
- Headquarters Air Force Global Strike Command award for Outstanding performer during Nuclear Surety Staff Assistance Visit - 2017
- 509 MDG shining star - 05/2016
- A+ Schools program recipient - 2013
Leadership Experience
Airman Leadership School, Whiteman AFB, Whiteman AFB, MO, 02/2019, A program designed to develop Airmen into effective front-line supervisors. It is the first professional military education (PME) that enlisted Air Force members encounter.
Timeline
Health Service Management
United States Air Force (AGR position)
04.2016 - 09.2021
Health Service Management
United States Air Force (Guard)
01.2014 - 02.2022
Retail Sales Associate
Kirkland's
01.2014 - 11.2014
Waitress
Miller and Sons
01.2013 - 07.2014
Waitress
The Station
01.2012 - 12.2013
Bachelor of Science - Biology, Biomedical Sciences
The University Of Arizona, College of Science
Associate in Applied Science - Health Care Management
Community College of The Air Force
Associate of Arts -
State Fair Community College
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