Katie Davis-Major
Great Falls,MT
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Health Service Management
United States Air Force (Guard)
Whiteman AFB, USA
01.2014 - 02.2022
- Scheduled and managed appointments, created an entire schedule template for drill weekends, and worked with all units to facilitate appointment scheduling, which kept military members in deployment status
- 131st Student Flight leader - Mentored/trained new Airmen by preparing them for basic training, which allowed them to become military members promptly and prepared them for military life.
- Initially trained all-new Health Service Management Airmen, as well as supervised 3 Airmen. This gave new airmen the skills needed to complete daily workflow as well as prepared them for promotion.
- Executed medical deployment processing for the wing to continue readiness.
- Basic computer skills (Microsoft Office, Word, Excel)
- Proficient in E.H.R documentation
Health Service Management
United States Air Force (AGR position)
Whiteman AFB, USA
04.2016 - 09.2021
- Managed Nuclear Surety program as Lead monitor of both medical groups (509th and 131st) medical group.
- Worked with the lead provider to initially evaluate and monitor medical care of special interest service members.
- Initially and annually trained all medical group staff members as well as tracked training status.
- Critical role in assisting as a liaison between guard and Active-duty units for continued medical care of guard members and their current medical eligibility status.
- Proficient health record maintenance and reviews.
- Maintained and facilitated continued Security Clearances for all 131st MDG personnel.
Retail Sales Associate
Kirkland's
Independence, USA
01.2014 - 11.2014
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Waitress
Miller and Sons
Knob Noster, USA
01.2013 - 07.2014
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained a clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Waitress
The Station
Knob Noster, USA
01.2012 - 12.2013
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Science - Biology, Biomedical Sciences
The University Of Arizona, College of Science
Tucson, AZ12.2025
Associate in Applied Science - Health Care Management
Community College of The Air Force
Montgomery, AL10.2020
Associate of Arts -
State Fair Community College
Sedalia, MO12.2019
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Friendly, positive attitude
- Dependable and responsible
- Multitasking
Honors And Awards
- Air Force Achievement Medal
- Air Force Outstanding Unit Award
- National Defense Service Medal
- Global War on Terrorism Service Medal
- Air Force Longevity Service Award
- Nuclear Deterrence Operations Service Medal
- 509th Bomb Wing Inspector General award of Superior Performer for outstanding performance during Nuclear Surety Exercise - 03/2019
- 131 Medical Group Outstanding Airman of the Year - 2018
- 131st Bomb Wing Chief's Warrior of the Quarter - 04/2018
- Headquarters Air Force Global Strike Command award for Outstanding performer during Nuclear Surety Staff Assistance Visit - 2017
- 509 MDG shining star - 05/2016
- A+ Schools program recipient - 2013
Leadership Experience
Airman Leadership School, Whiteman AFB, Whiteman AFB, MO, 02/2019, A program designed to develop Airmen into effective front-line supervisors. It is the first professional military education (PME) that enlisted Air Force members encounter.
Timeline
Health Service Management
United States Air Force (AGR position)
04.2016 - 09.2021
Health Service Management
United States Air Force (Guard)
01.2014 - 02.2022
Retail Sales Associate
Kirkland's
01.2014 - 11.2014
Waitress
Miller and Sons
01.2013 - 07.2014
Waitress
The Station
01.2012 - 12.2013
Bachelor of Science - Biology, Biomedical Sciences
The University Of Arizona, College of Science
Associate in Applied Science - Health Care Management
Community College of The Air Force
Associate of Arts -
State Fair Community College