Mikaela Farrell
Austin,TX
Summary
Experienced U.S. Navy veteran with a strong background in medical services assistance, bringing over 6 years of valuable experience. Proficient in record keeping and nursing care within a clinical setting, with a solid understanding of medical record software and Microsoft Office applications including Word, Excel, Outlook, and PowerPoint. Skilled in efficiently managing high-volume front desk responsibilities to ensure optimal patient flow and satisfaction. Adept at working independently or collaboratively as part of a team. Known for making decisive decisions and effectively handling volatile situations with composure in highly stressful environments.
Overview
7
7
years of professional experience
Work History
Perioperative Blood Management Technologist
Comprehensive Care Services
09.2023 - 07.2024
- Used Talis on a regular basis and developed advanced proficiency.
- Prevented complications for post-operative patients through careful monitoring, early detection of issues, and prompt intervention when needed.
- Monitored patients before, during and after surgical operations to evaluate patient care.
- Collaborated with surgical teams to optimize patient outcomes through efficient communication and adherence to protocols.
- Assisted surgeons with complex procedures, such as ventricular assist device implantations and heart transplant surgeries, ensuring optimal patient outcomes.
- Developed customized blood management strategies for each patient, minimizing transfusion-related risks during surgery.
Hospital Corpsman - Camp Pendleton
U.S. Navy
01.2018 - 01.2020
- Provided high quality healthcare while supporting 5 providers, personally assisted with over 2,000 family medicine appointments and 410 minor surgical procedures with zero discrepancies
- Maintained 12 medical bags for clinical field care worth 3K for 2 consecutive years to ensure fluid patient care
- Assisted in COVID-19 and Annual Flu Immunizations for more than 3,000 Marines and Sailors to sustain operational and training readiness
- Received On-The-Job Pharmaceutical training to proficiently refill and order 800 medications for both Active Duty and Veterans alike while providing education to patients
- Lead a 5 person medical team to exceed the appropriate amount of medical coverage needed to reach the 98% USMC recruit graduation rate
- Supported front desk functions by picking up high volume calls, establishing patient-provider relations and maintaining medical records
- Ensured 94% Environmental Safety training compliance and conducted monthly safety inspections with a 100% resolution rate
- U.S
- Navy Veteran with over 6 years of experience as a medical services assistant
- Knowledge of Record Keeping and Nursing Care in a clinical setting
- Experience using Medical Record Software along with Microsoft Office (Word, Excel, Outlook and PowerPoint) in the workplace
- Ability to handle high volume front desk responsibilities/organization to ensure patient flow and satisfaction
- Effectively able to work well individually and as part of a team
- Excellent ability to work decisively and skillfully handle volatile situations in highly stressful environments
Hospital Corpsman - Naval Station Rota
U.S. Navy
01.2018 - 01.2020
- Trained 37 new medical personnel as a Shift Leader to be able to execute hospital standard operating procedures daily that contributed to an overall 98% patient satisfaction rate
- Oversaw the management and scheduling of 4 Behavioral Health providers as well as 5 Substance Abuse Rehabilitation Program Counselors to ensure superior care was given to 5,800 patients
- Implemented patient safety measures and telehealth procedures to maintain the Behavioral Health clinic's appointment fill rate at over 90%
- Managed Hospital Safety standards at a directorate level by updating the SDS binders, facilitating safety training to 45 staff members and successfully passing all environmental surveys
- Received 10 positive Patient Relation comment cards as per patient satisfaction
- Hand selected to oversee the Educational and Developmental Intervention Services clinic during critically limited staffing
Education
High School Diploma -
Winston Churchill High School
San Antonio, TX06-2017
Skills
- Extensive Anatomy Knowledge
- Time Management & Organization
- Customer Service
- Excellent verbal/written Communication
- Teamwork Collaboration
- Complex Problem-Solving
- High level of autonomy
Timeline
Perioperative Blood Management Technologist
Comprehensive Care Services
09.2023 - 07.2024
Hospital Corpsman - Camp Pendleton
U.S. Navy
01.2018 - 01.2020
Hospital Corpsman - Naval Station Rota
U.S. Navy
01.2018 - 01.2020
High School Diploma -
Winston Churchill High School
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