Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
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Katie Mandarino

Katie Mandarino

Gig Harbor,WA

Summary

Dependable professional with proven success in optimizing processes and workflows. Strong attention to detail and proactive approach enhance team efficiency. Demonstrates exceptional multitasking abilities in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Student Employee

Gonzaga Mail Services
Spokane, WA
01.2022 - 12.2025
  • Processed and sorted mail and packages for university operations.
  • Assisted customers with inquiries regarding mail services and package tracking.
  • Operated postal equipment for processing outgoing mail and packages.
  • Trained new employees on mail service procedures and customer service standards.
  • Developed collaborative and social skills through teamwork activities.

Nursing Student

Gonzaga University
Spokane, Washington
08.2021 - 12.2025
  • Contributed to Medical-Surgical unit at MultiCare Spokane Valley.
  • Gained diverse experience in OB, 7 South Oncology, Psychiatric unit, Pediatric ED, and Pediatric units at Sacred Heart Medical Center.
  • Completed practicum in Cardiac Transplant Unit (6 South), enhancing clinical skills.
  • Participated in community health initiatives at UGM in Coeur d'Alene.
  • Observed operations at outpatient Inland Northwest Behavioral Health Center, expanding knowledge in mental health services.

Summer Outreach Liaison

CCE Summer Outreach
Spokane, WA
05.2023 - 08.2023
  • Collaborated with campus kitchens to prepare meals for O'Malleys Seniors and House of Charities.
  • Delivered after-school snacks to local Logan schools, enhancing community support.
  • Led a week-long summer camp called Catalyst, providing engaging activities for participants.
  • Managed resources efficiently by delegating tasks based on team member strengths.

Sales Associate

Big 5 Sporting Goods
Gig Harbor, WA
12.2021 - 08.2022
  • Assisted customers in selecting sporting goods and equipment.
  • Maintained product displays to ensure an organized shopping experience.
  • Provided product knowledge to enhance customer service interactions.
  • Handled customer inquiries and resolved issues promptly and professionally.

Courtesy Clerk

Albertsons
Gig Harbor, WA
11.2019 - 08.2021
  • Bagged groceries efficiently to enhance customer experience.
  • Gathered shopping carts to maintain store organization.
  • Assisted customers with groceries to their vehicles, fostering positive interactions.
  • Engaged in conversations with customers to provide support and address inquiries.
  • Organized grocery items for improved accessibility and inventory management.

Education

Bachelor of Science - Nursing

Gonzaga University
Spokane, WA
12-2025

High School Diploma -

Peninsula High School
Gig Harbor, WA
06.2021

Skills

  • Effective communication
  • Time management
  • Positive demeanor
  • Sense of humor
  • Multitasking ability
  • Reliability
  • Approachable nature
  • Empathy
  • Flexibility

Certification

  • RN-Pending

Accomplishments

  • Honor Society Candidate
  • Dean Scholarship recipient

Affiliations

  • Volunteered with Gonzaga Universitys Ministry office to lead spiritual retreats for Freshman to Seniors.
  • Co-led a small group of freshman and sophomore ladies through a bible study

Timeline

Summer Outreach Liaison

CCE Summer Outreach
05.2023 - 08.2023

Student Employee

Gonzaga Mail Services
01.2022 - 12.2025

Sales Associate

Big 5 Sporting Goods
12.2021 - 08.2022

Nursing Student

Gonzaga University
08.2021 - 12.2025

Courtesy Clerk

Albertsons
11.2019 - 08.2021

Bachelor of Science - Nursing

Gonzaga University

High School Diploma -

Peninsula High School

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