Mackenzie Coleman
Lubbock,TX
Summary
Motivated and compassionate college student studying healthcare management at Texas Tech University. Seeking an internship opportunity to apply my skills in healthcare management and contribute to a positive patient experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Student Employee
The Commons Dining Hall
09.2024 - Current
- Taking customer orders, preparing and assembling food, and ensuring quality service in a fast-paced environment.
- Maintained cleanliness and organization in the food preparation area, following food safety protocols, and providing friendly service to students and staff.
- Teamwork and efficiency were essential to keep operations running smoothly during peak dining hours.
Cashier
McAlister's Deli
07.2022 - 08.2024
- Providing friendly and efficient customer service, taking orders, handling transactions, and delivering food to guests.
- Ensuring accuracy in orders, maintaining cleanliness in the dining area, and assisting with customer inquiries to create a positive dining experience.
- Teamwork and multitasking were essential to support smooth restaurant operations.
Team Lead/Cashier
Old Navy
06.2021 - 03.2022
- Processing customer transactions efficiently, providing excellent customer service, and assisting with merchandise returns and restocking.
- Training new employees, ensuring they understood store policies and procedures, and leading by example to maintain a positive and productive work environment.
- Assisting customers with inquiries, resolving issues, and supporting overall store operations to enhance the shopping experience.
Education
Bachelor of Science - Healthcare Managment
Texas Tech University
Lubbock, TX05-2027
Skills
- Effective Communication
- Organization and Time Management
- Ethical Standards and Professionalism
- Teamwork
- Customer Service and Patient Advocacy
- Medical Knowledge and Terminology
- Active Listening
- First Aid and CPR Certified
Certification
CPR and First-Aid
Timeline
Student Employee
The Commons Dining Hall
09.2024 - Current
Cashier
McAlister's Deli
07.2022 - 08.2024
Team Lead/Cashier
Old Navy
06.2021 - 03.2022
Bachelor of Science - Healthcare Managment
Texas Tech University
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