Katie Manning
Camden
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Known for reliability and adaptability, with swift capacity to learn and apply new skills.
Overview
24
24
years of professional experience
Work History
Support Staff Member
Heritage Christian Services
2001.06 - 2002.08
- Assisted individuals with daily living activities, promoting independence and dignity.
- Collaborated with team members to ensure a supportive environment for clients.
- Implemented and maintained scheduling systems for client appointments and services.
- Facilitated communication between clients, families, and service providers to enhance care coordination.
- Adapted quickly to changing client requirements, ensuring consistent quality of care provided.
Sales Associate
Hollister.Co
2004.01 - 2004.07
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained visual merchandising standards to align with brand guidelines.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to ensure effective inventory management practices.
Restaurant Hostess
Red Robin
2004.09 - 2006.06
- Managed guest seating and waitlist using OpenTable system.
- Provided exceptional customer service, enhancing dining experience for all patrons.
- Coordinated with servers and kitchen staff to ensure timely table turnover.
- Resolved guest inquiries and concerns promptly to maintain satisfaction levels.
- Maintained cleanliness and organization of front-of-house areas for optimal efficiency.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Expeditor
Dog House Grill
2006.09 - 2008.06
- Coordinated food orders to ensure timely delivery and customer satisfaction.
- Monitored inventory levels to prevent stock shortages during peak hours.
- Collaborated with kitchen staff to streamline food preparation processes.
- Implemented quality control checks to maintain high standards of food safety.
- Optimized order processing systems to improve turnaround times for customers.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Maintained open lines of communication between internal departments to facilitate smooth handoffs throughout each stage of the order lifecycle.
- Enhanced communication between departments to ensure seamless order management and fulfillment.
- Boosted customer satisfaction by resolving issues promptly and providing regular updates on order status.
Teacher's Assistant
KinderCare
2021.11 - 2022.06
- Prepared instructional materials and classroom displays for teacher.
- Oversaw small student groups to promote safety, minimize injury and meet developmental needs.
- Created classroom environment conducive to learning.
- Planned and used appropriate instructional and learning activities, materials and technology.
- Maintained positive learning experience for students with diverse backgrounds.
- Developed good relationships with students and staff to promote trust.
- Enforced school and class rules to promote positive behavior among students.
- Set up materials and equipment to help prepare for lessons.
Assistant Teacher
Camden County Schools
2022.11 - 2023.04
- Developed and implemented engaging lesson plans to enhance student learning experiences.
- Collaborated with lead teachers to assess student progress and adapt instructional strategies.
- Facilitated small group activities to promote individual skill development and teamwork among students.
- Supported classroom management through the establishment of positive behavior expectations and routines.
- Organized educational resources and materials to streamline lesson preparation for educators.
- Supported student physical, mental, and social development using classroom games and activities.
- Supervised recess, lunch and daily student intake and dismissal.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Substitute Teacher
Camden County Schools
2024.01 - 2025.05
- Delivered effective instruction across diverse subjects, adapting to varying student needs and learning styles.
- Developed engaging lesson plans that aligned with curriculum standards and enhanced student participation.
- Managed classroom behavior, fostering a positive learning environment and promoting respect among students.
- Collaborated with permanent teachers to support classroom dynamics and maintain continuity in instruction.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Education
Bachelor of Arts -
California State University Channel Islands
Camarillo, CA05.2012
Skills
- Positive Attitude
- Problem-solving
- Material Preparation
- Customer service
- Strong multitasking
- Conflict resolution
- Complex Problem-solving
- Assertiveness
- Handling complaints
- Relationship building
- Coordinating tasks
- Judgment and decision making
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Goal oriented
Timeline
Substitute Teacher
Camden County Schools
2024.01 - 2025.05
Assistant Teacher
Camden County Schools
2022.11 - 2023.04
Teacher's Assistant
KinderCare
2021.11 - 2022.06
Expeditor
Dog House Grill
2006.09 - 2008.06
Restaurant Hostess
Red Robin
2004.09 - 2006.06
Sales Associate
Hollister.Co
2004.01 - 2004.07
Support Staff Member
Heritage Christian Services
2001.06 - 2002.08
Bachelor of Arts -
California State University Channel Islands