Katie Matherlee
Homestead,FL
Summary
Driven by a passion for excellence and a diverse skill set, I've significantly contributed to AMR Motorplex by streamlining race event coordination and enhancing customer experiences. As a Cashier/Sales Associate and a self-employed Media Personal, I've mastered conflict management, photo/video editing, and handling social media, achieving a seamless workflow that elevates client satisfaction and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier/Sales Associate
AMR Motorplex
Homestead, USA
05.2024 - Current
- In my role as a Cashier/Sales Associate, I play a pivotal part in the smooth operation and exceptional customer experience at our karting facility.
- I handle all aspects of kart rentals, including managing reservations, processing payments, ensuring that all necessary waivers are accurately completed and filed, and sorting numerous names for race organization.
- I am skilled in resolving conflicts and handling any issues that arise, assisting them with their needs, whether they require information about our track, guidance on kart usage, helping my team in any way possible including taking on additional tasks so that things run smoothly
- During race weekends, I take charge of sales for parts, tires, and transponders. This involves cordinating drivers with the correct transponder and sorting orders.
- My ability to stay calm under pressure with large groups and maintain an organized system is essential for managing the fast-paced environment during race weekends
Media Personal
Self Employed Services
Homestead, FL
10.2022 - Current
- I run my own Instagram photography/videography business on the side focusing on athletes and cars for about 3 years now called 'Filmeddbykt'.
- Respond to customers quickly and efficiently to set up an event to shoot for clients.
- Coordinated and completed photoshoots for individuals, athletes, teams, and more.
- Uploaded digital images for editing, archiving and electronic transmission.
- Edited and retouched photos using Adobe Photoshop and Lightroom to enhance image quality.
- Incorporated motion graphics and visual effects using Premiere Pro to elevate viewer enjoyment and engagement.
Education
High school diploma -
Somerset Academy High School (South Campus)
Homestead, FL05.2024
Some College (No Degree) - Business Administration And Management
Miami Dade College
Homestead, FLSkills
- Conflict Management
- Cash Handling
- Cashiering
- Time Management
- Customer support
- Race Control and Event Coordination
- Multitasking and Organizational Skills
- Waiver Processing
- Part Sales and Inventory Management
- Photo editing
- Excellent workflow management
Certification
CPR Certification
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Cashier/Sales Associate
AMR Motorplex
05.2024 - Current
Media Personal
Self Employed Services
10.2022 - Current
High school diploma -
Somerset Academy High School (South Campus)
Some College (No Degree) - Business Administration And Management
Miami Dade College
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