Katie Mendoza
Snyder
Summary
Adept at managing real estate transactions and closing processes, I significantly enhanced client satisfaction and efficiency at Snyder Abstract & Title Co. Leveraging skills in document preparation and organizational proficiency, I developed strong client relationships and streamlined operations, demonstrating exceptional attention to detail and a commitment to excellence in every task.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Escrow Officer
Snyder Abstract & Title Co.
10.2018 - Current
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Developed strong relationships with clients by providing exceptional service, earning repeat business and referrals.
- Collaborated with real estate agents and lenders to expedite closing times on property sales.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues related to escrow transactions.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Maintained organized and accurate documentation for all escrow transactions, ensuring compliance with industry regulations.
- Maintained strict confidentiality in handling sensitive customer information, adhering to privacy laws and best practices.
- Prepared documents for closing and handled complete disbursement and follow up of escrow transactions.
- Checked signatures and legal descriptions for accuracy and integrity.
- Reviewed contracts thoroughly to ensure accuracy before proceeding with the escrow process.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
- Conducted thorough research on properties to confirm ownership, title status, and outstanding liens or encumbrances.
- Communicated requirements and title exception information to clients.
- Returned executed loan packages to lender for review and approval in accordance with lender instructions.
- Consistently met deadlines for preparing necessary paperwork for closings while maintaining high-quality work standards.
- Examined purchase and sale agreement for potential items of concern and addressed immediately.
- Managed real estate closing process in compliance with applicable standards and legal requirements.
- Assisted in training new employees on company policies, procedures, and software systems used in the escrow process.
- Adapted to changing industry regulations and policies, updating company practices accordingly to maintain compliance.
- Followed-up on status of releases, policies, and return of recorded documents.
Legal Assistant
Cotton & Cotton, Attorneys at Law
02.2012 - 10.2018
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Facilitated timely resolution of legal matters by preparing and organizing essential documents.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
- Enhanced legal document accuracy by meticulously reviewing and editing over 100 contracts and agreements.
- Managed correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
Secretary
84 Truck & Trailer, Inc.
06.2004 - 01.2012
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Education
High School Diploma -
Snyder High School
Snyder, TX05-2004
Skills
- Closing document preparation
- Title document review
- Real estate transactions
- Real estate closing processes
- Loan document review
- Notary public certification
- Escrow standards
- Loan document packages
- Closing process expertise
- Closing disclosure
- Title requirements
- Organizational proficiency
- Legal requirements
- Document preparation
- Funds disbursement
- Title insurance
Certification
- Texas Driver's License
- Notary Public – Texas
Timeline
Escrow Officer
Snyder Abstract & Title Co.
10.2018 - Current
Legal Assistant
Cotton & Cotton, Attorneys at Law
02.2012 - 10.2018
Secretary
84 Truck & Trailer, Inc.
06.2004 - 01.2012
- Texas Driver's License
- Notary Public – Texas
High School Diploma -
Snyder High School
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