Katie Menzel
Sun Prairie,WI
Summary
Proven leader at J & M Fibers, Inc., adept in sales analysis and performance evaluation, I consistently exceeded sales targets and improved client satisfaction. Leveraging strong analytical skills and effective communication, I enhanced financial forecasting and operational efficiency, contributing to significant company growth.
Overview
25
25
years of professional experience
Work History
Sales Supervisor
J & M Fibers, Inc.
06.2017 - 08.2024
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Analyzed sales data to set quotas and assess potential areas of growth.
Accounting Supervisor
J & M Fibers, Inc.
04.1999 - 11.2017
- Maintained cash flow by monitoring bank balances and cash requirements.
- Created and initiated accounting procedures to increase organization.
- Successfully managed multiple projects concurrently while maintaining strict deadlines and high-quality deliverables.
- Maintained confidentiality of sensitive financial information to protect company assets and maintain trust among stakeholders.
- Resolved complex accounting discrepancies through thorough investigation, analysis, and collaboration with relevant parties.
- Supported company growth through accurate financial forecasting, enabling informed strategic decision-making from executive leadership.
Accounting Specialist
Prairie Land Towing
12.2007 - 05.2017
- Input financial data and produced reports using [Software].
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Improved financial accuracy by performing detailed account reconciliations and resolving discrepancies.
- Established effective communication channels with vendors and customers to resolve outstanding issues timely manner.
- Implemented process improvements that reduced manual tasks for the accounting team, freeing up time for higher-value activities.
- Contacted customers to immediately find resolutions for escalated issues.
Education
No Degree - Nursing
Madison College
Madison, WI08.1998
No Degree - Nursing
UW Oshkosh
Oshkosh, WI08.1997
Skills
- Goals and performance
- Sales Reporting
- Analyzing data
- Operations
- Sales Analysis
- Performance Evaluation
Accomplishments
I was runnng J & M Fibers for the last year by myself until the financial market started crashing and shipping slowed down. The business was then sold.
Timeline
Sales Supervisor
J & M Fibers, Inc.
06.2017 - 08.2024
Accounting Specialist
Prairie Land Towing
12.2007 - 05.2017
Accounting Supervisor
J & M Fibers, Inc.
04.1999 - 11.2017
No Degree - Nursing
Madison College
No Degree - Nursing
UW Oshkosh
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