Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Excellent organizational strengths and superior work ethic.
Overview
36
36
years of professional experience
Work History
Interior Designer / Principal
KM Design
07.2005 - Current
Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Collaborated with contractors and suppliers for smooth execution of design plans.
Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
Determined personalized needs, tastes and design preferences through thorough client consultations.
Presented compelling design proposals to clients, securing new projects and repeat business.
Provided exceptional customer service throughout the entire design process, ensuring timely communication with clients at all stages.
Conducted site visits and meetings with clients and vendors to gather necessary information for successful project execution.
Excellent communication skills, both verbal and written.
Contract Furniture Sales
Whatley Shibao
07.1993 - 06.1996
Attained monthly sales targets consistently by employing effective closing techniques during client interactions.
Built strong relationships with clients, resulting in repeat business and a loyal customer base.
Project Coordinator
OP Contract
06.1989 - 06.1993
Managed contract furniture projects from procurement to commission.
Interior Design Assistant
Hoffman White Associates
06.1988 - 06.1989
Assisted lead designer in creating visually appealing spaces for residential and commercial clients.
Education
Interior Architecture - Interior Design
University Southern California Los Angeles
Los Angeles, CA
Skills
Order Processing
Customer Retention Strategies
Customer Relations
Work Prioritization
Strategic sales knowledge
Service Upselling
Relationship Building
Business Development
Customer Service
Consultative Sales
Understanding Customer Needs
Timeline
Interior Designer / Principal
KM Design
07.2005 - Current
Contract Furniture Sales
Whatley Shibao
07.1993 - 06.1996
Project Coordinator
OP Contract
06.1989 - 06.1993
Interior Design Assistant
Hoffman White Associates
06.1988 - 06.1989
Interior Architecture - Interior Design
University Southern California Los Angeles
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