Katie Mullins
Big Spring
Summary
Dedicated and resourceful Homemaker with a diverse skill set acquired from managing household responsibilities and caring for family members. I am now eager to re-enter the workforce and apply my exceptional organization, time management, and multitasking abilities in a professional setting. Strong communication skills, attention to detail, and adaptability make me a valuable candidate ready to contribute to a team and excel in a new professional challenge.
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
11
11
years of professional experience
Work History
Teller
Cosden Federal Credit Union
09.2024 - Current
- Processed customer transactions efficiently, ensuring accuracy and compliance with banking regulations.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction and retention.
- Maintained cash drawer integrity through meticulous record-keeping and reconciliation processes.
- Collaborated with team members to resolve complex customer issues, ensuring timely resolutions and follow-ups.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Warehouse Associate
GT Golf Supplies
07.2022 - 03.2023
Attendance Clerk
Midland ISD
08.2019 - 04.2022
Teachers Aide
Mid Cities Community Church
04.2016 - 11.2018
Cashier
Staples
08.2014 - 11.2014
Education
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Odessa College
Odessa01.2006
High School Diploma - undefined
Antelope Valley High School
Lancaster, CA02.2005
Skills
- Customer Service
- Computer Skills
- Multitasking abilities
- Clerical
- MS Office
- Flexible and Adaptable
- Interpersonal Communication
- Teamwork
- Exceptional customer service
- Cash handling and management
- Compliance, banking laws, and regulations
- Confidentiality and discretion
Timeline
Teller
Cosden Federal Credit Union
09.2024 - Current
Warehouse Associate
GT Golf Supplies
07.2022 - 03.2023
Attendance Clerk
Midland ISD
08.2019 - 04.2022
Teachers Aide
Mid Cities Community Church
04.2016 - 11.2018
Cashier
Staples
08.2014 - 11.2014
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Odessa College
High School Diploma - undefined
Antelope Valley High School
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