Katie Murphy
St Louis,MO
Summary
Professional with proven track record in managing dental office operations, ensuring efficient workflow and high patient satisfaction. Skilled in team collaboration, adapting to changing needs, and driving results. Expertise in scheduling, billing, and maintaining compliance with healthcare regulations. Known for strong leadership, reliability, and effective communication.
Overview
21
21
years of professional experience
Work History
Dental Office Manager/Owner/Operator
Patrick Murphy Family Dentistry
05.2007 - 10.2025
- Streamlined office operations to enhance patient flow and reduce wait times.
- Implemented digital record-keeping processes, improving data accuracy and retrieval speed.
- Reviewed flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
- Oversaw compliance with health regulations, ensuring adherence to safety standards and protocols.
- Coordinated patient communications, enhancing overall satisfaction and engagement levels.
- Analyzed operational workflows, identifying opportunities for efficiency improvements across the practice.
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
Payroll Associate
Washington University School of Medicine
05.2005 - 05.2007
- Processed payroll for Surgical departments: Oncology, Urology, Pulmonology, and Cardiology, ensuring accuracy and compliance with regulations.
- Distributed training materials for new staff on payroll procedures, improving onboarding efficiency, including onboarding of international residents and fellows.
- Communicated effectively with employees at all levels regarding their pay-related inquiries or issues.
- Reduced errors in payroll records by diligently reviewing and verifying employee information.
- Prepared comprehensive payroll reports for management review, allowing informed decision-making regarding budgetary adjustments.
- Developed strong working relationships with colleagues across departments, fostering a positive work environment.
Executive Assistant
US Bank/Judith Ritter Investment Specialist
05.2004 - 05.2005
- Managed complex calendars and scheduled appointments for investment meetings and client engagements.
- Coordinated travel arrangements, ensuring compliance with company policies and maximizing efficiency.
- Streamlined office operations by implementing electronic filing systems, improving document retrieval times.
- Developed and maintained relationships with clients, fostering trust and facilitating effective communication channels.
Education
Bachelor of Arts - Economics And Management
DePauw University
Greencastle, IN05-2004
Skills
- Business Administration
- HIPAA compliance
- Medical records management
- Human resources
- Scheduling and coordinating
- Teamwork and collaboration
Our family is relocating to Timaru from St. Louis, MO in February of 2026.
Our family is excited to experience and immerse ourselves in all that New Zealand has to offer. We have two daughters that will attend school in Timaru and my husband will be joining Timaru Dental Care as one of the new dental care providers with his 24 years of experience. I am excited about the opportunity to work in our new community and cultivate new friendships alongside those in the healthcare system and beyond. I have always had a passion to help others with my talents and skills of business administration. I believe my ability to listen, respect and collaborate with others will showcase my passion for community and serving others.
Timeline
Dental Office Manager/Owner/Operator
Patrick Murphy Family Dentistry
05.2007 - 10.2025
Payroll Associate
Washington University School of Medicine
05.2005 - 05.2007
Executive Assistant
US Bank/Judith Ritter Investment Specialist
05.2004 - 05.2005
Bachelor of Arts - Economics And Management
DePauw University