Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
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Katie Nichols

Norton,OH

Summary

Paraprofessional Aide wanting to transition into an Office Manager role, with a track record of enhancing organizational efficiency and client satisfaction. My career objective is to leverage strong leadership skills, to guide teams in giving outstanding customer service under tight deadlines. Detailed-oriented team player, demonstrating exceptional problem-solving and multitasking abilities. Willingness to take on added responsibilities to meet team goals. Through continued professional development, while aiming to become a highly effective office manager. Who consistently delivers results and exceeds expectations.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Paraprofessional

Norton City Schools
08.2016 - Current
  • Coordinated daily with school principal in handling 50-100 in-school disciplinary cases per day.
  • Maintained PublicSchoolWorks student files disciplinary reports, a Confidential reporting system.
  • Work with 45 teachers to help students develop good organizational skills and catch up on missing assignments.
  • Managed a multi-grade classroom for in-school disciplinary in a high pace multi-task environment

Fire Extinguisher Technician/Account Manager

County Fire Protection
02.2013 - 04.2015
  • Promoted company reputation by providing exceptional customer service during onsite visits and consultations with 4-10 clients per day.
  • Increased overall safety awareness by delivering informative presentations with clients on proper fire extinguisher usage and maintenance procedures.
  • Developed strong relationships with suppliers, allowing for better pricing options and increased profit margins for the company.
  • Efficiently resolved customer concerns regarding their fire protection systems, fostering trust in our services and expertise.
  • Reduced response time by 20 percent for customer inquiries through effective communication and scheduling practices.
  • Collaborated with other departments within the company to ensure seamless coordination on projects, optimizing overall efficiency and success rates by 15 percent.

Education

GED -

Washtenaw Community Schools
Ann Arbor, MI

No Degree - General Studies

University of Akron
Akron, OH

Skills

  • Behavior Management
  • Effective Communication
  • Classroom Management
  • Computer Skills
  • Student Supervision
  • Documentation
  • Schedule Management
  • Conflict resolution techniques
  • Clerical Support
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Multitasking Abilities
  • Adaptability and Flexibility
  • Documentation skills
  • Task Prioritization

Certification

  • Ohio State Special Education Aide License June 2024 - June 2025

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Paraprofessional

Norton City Schools
08.2016 - Current

Fire Extinguisher Technician/Account Manager

County Fire Protection
02.2013 - 04.2015

GED -

Washtenaw Community Schools

No Degree - General Studies

University of Akron

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Katie Nichols