Katie Ott
Dothan
Summary
Detail-oriented entry-level accounting experience with one year of service in the sign industry, supporting financial operations including invoicing, reconciliations, and record management. Brings a strong foundation in customer service with a proven ability to communicate effectively, resolve issues, and maintain positive client relationships. Combines accuracy in financial tasks with a customer-focused mindset, contributing to efficient operations and high-quality service.
Overview
4
4
years of professional experience
Work History
Operations Coordinator/Account Manager
Brand Builder Signs
Midland City
10.2025 - Current
- Coordinated project schedules and timelines for sign production and installation, ensuring timely delivery and adherence to client expectations.
- Maintained effective communication between production teams and external vendors to facilitate seamless project execution.
- Processed vendor invoices and managed payment schedules efficiently.
- Generated invoices for clients and tracked payments, ensuring accurate financial records and timely collections.
- Managed accounts receivable and followed up on outstanding invoices promptly.
Certified Trainer/Team Leader
Chick fil A
Dothan
09.2022 - 10.2025
- Conducted training sessions for new team members on operational procedures, ensuring understanding and compliance.
- Created supportive learning environment to boost staff participation and engagement during training.
- Managed customer complaints professionally, contributing to improved satisfaction levels.
- Greeted customers and provided friendly customer service.
- Handled cash transactions accurately and maintained cash register integrity.
Education
High school diploma -
Dothan High School
Dothan, AlabamaSkills
- Account management
- Invoice processing
- Project management
- Customer relationship management
- Budgeting and cost control strategies
- Quickbooks
Timeline
Operations Coordinator/Account Manager
Brand Builder Signs
10.2025 - Current
Certified Trainer/Team Leader
Chick fil A
09.2022 - 10.2025
High school diploma -
Dothan High School