Katie Paoletti
Baker/Cake Decorator
Milwaukee,WI
Summary
Talented Cake Decorator with 6 years of experience in baking industry along with 10 years of experience in food industry and food service. Dedicated to creating unique and creative designs. Effective communicator, motivated and prioritizes food safety and quality. Extensive knowledge of baking techniques and raw materials.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Seasoning Operator
Meal Preparation Inc
07.2022 - Current
- Fed seasoning into machine.
- Performed hourly quality checks for seasoning rate and pita chip breakage.
- Kept accurate records of quality checks.
- Worked closely with quality control specialist and baker to ensure product met specification requirements.
- Set up machines to start production cycles and controlled machine settings.
- Cleaned machines properly to remove allergens and pass allergen swab tests.
- Continuous food safety training and personal safety training.
Cake Decorator
Sam's Club
09.2021 - 07.2022
- Handled phone calls regarding inquiries, cancelled orders and ordering conflicts.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
- Kept work area safe and sanitized by washing utensils, tools and countertops.
- Designed specialty cakes for weddings, birthdays and graduations.
Bakery Team Lead
Sam's Club
04.2019 - 09.2021
- Filled out inventory and production sheets and informed head baker of stock levels.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Resolved customer concerns with positive approach and constructive strategies.
- Conducted employee evaluations, assessing strengths and reassigning accordingly.
- Iced and decorated cakes for special orders and for cake display case.
Shift Leader
The Steaming Cup
05.2016 - 04.2019
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained and operated espresso machines, blenders, coffee pots and other equipment.
- Prepared fresh bakery items daily and keep dessert case full.
Shift Manager
Oscar’s Frozen Custard
12.2012 - 05.2016
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Set up and ran custard machines to produce exceptional product.
Education
Some College (No Degree) - Food Science
University of Wisconsin - Milwaukee
Milwaukee, WISkills
- Mixing and Blending
- Ingredients Measurement
- Dough Preparation and Baking
- Cake and Pastry Decoration
- Attention to Detail
- Health and Safety Compliance
- Active Learning
Certification
Servsafe Certified Food Manager
Timeline
Seasoning Operator
Meal Preparation Inc
07.2022 - Current
Cake Decorator
Sam's Club
09.2021 - 07.2022
Bakery Team Lead
Sam's Club
04.2019 - 09.2021
Shift Leader
The Steaming Cup
05.2016 - 04.2019
Shift Manager
Oscar’s Frozen Custard
12.2012 - 05.2016
Some College (No Degree) - Food Science
University of Wisconsin - Milwaukee
Servsafe Certified Food Manager
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