Katie Pavlicek
Cypress,Texas
Summary
At Infinity Systems HVAC, I excelled as a Dispatcher, where my adept multitasking and organization skills significantly enhanced service efficiency. Leveraging active listening and record-keeping abilities, I streamlined emergency dispatch processes and improved customer satisfaction. My proactive approach ensured seamless coordination between work crews and field personnel, showcasing my commitment to excellence and customer service.
Overview
1
1
year of professional experience
Work History
Dispatcher
Infinity Systems HVAC
Cypress, Texas
06.2024 - Current
- Addressed questions, problems or requests for service or equipment.
- Recorded and maintained files or records of customer requests, work or services performed.
- Received and dispatched calls for emergency services.
- Relayed work orders and information between work crews, supervisors, and field personnel.
- Answered customer requests with information about product availability, shipping information and status updates.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
Education
Bachelor of Science - Agriculture And Education
Sam Houston State University
Huntsville, TX05-2026
Skills
- Active listening
- Customer service
- Record keeping
- Time management
- Decision-making
- Multitasking and organization
Affiliations
- I participated in FFA all four years of high school, raising pigs and steers..
- During college I have participted in many orgs and also worked on days I dont have school.
Timeline
Dispatcher
Infinity Systems HVAC
06.2024 - Current
Bachelor of Science - Agriculture And Education
Sam Houston State University
Similar Profiles
Steven AloiaSteven Aloia
HVAC Assistant at Suffolk HVAC SystemsHVAC Assistant at Suffolk HVAC Systems
Rob EnglandRob England
Mechanical Journeyman at Integrated Hvac Systems & ServicesMechanical Journeyman at Integrated Hvac Systems & Services
Sandip DhepeSandip Dhepe
Design and Estimation Engineer - HVAC at Nova HVAC Systems (India) Pvt. Ltd.Design and Estimation Engineer - HVAC at Nova HVAC Systems (India) Pvt. Ltd.
Angelina WatsonAngelina Watson
Nursery Assistant at Children of Joy Learning AcademyNursery Assistant at Children of Joy Learning Academy
Hazel FreemanHazel Freeman
Pre-K & Kindergarten Teacher at Katy Adventist Christian SchoolPre-K & Kindergarten Teacher at Katy Adventist Christian School