Katie Piacentini
Rocklin,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.
Overview
3
3
years of professional experience
Work History
Caddie
TopGolf
Roseville, CA
05.2023 - 01.2024
- Cleaned the bays and prepared them for the next guests
- Took down the bus carts to the dish pit and cleaned them
- Helped people get checked in and answered any questions they might have
Expo
TopGolf
Roseville, CA
09.2021 - 01.2024
- Made sure that food being sent out of the kitchen was correct for guests
- Prepared cold items such as wraps, salads, and sandwiches
- Leadership role, I helped guide the food runners and made sure they knew what they were doing in order for the guests to have the best experience possible
Food Runner
TopGolf
Roseville, CA
05.2021 - 01.2024
- Maintained speed of service for food orders while minimizing errors and complaints.
- Delivered correct food items to tables according to order documentation.
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
Guest Services Associate
TopGolf
Roseville, CA
02.2021 - 08.2022
- Greeted visitors and customers upon arrival, offered assistance and answered questions
- Trained new staff on correct procedures, compliance requirements and performance strategies.
- Resolved guest issues with knowledgeable and friendly service.
Education
High School Diploma -
Rocklin High School
Rocklin, CA06.2022
Skills
- Guest Satisfaction
- Creative Solutions
- Time Management
- Responsible
- Personable Demeanor
- Verbal and Written Communication
Timeline
Caddie
TopGolf
05.2023 - 01.2024
Expo
TopGolf
09.2021 - 01.2024
Food Runner
TopGolf
05.2021 - 01.2024
Guest Services Associate
TopGolf
02.2021 - 08.2022
High School Diploma -
Rocklin High School