Summary
Overview
Work History
Education
Skills
Timeline
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Katie Piacentini

Rocklin,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals.

Overview

3
3
years of professional experience

Work History

Caddie

TopGolf
05.2023 - 01.2024
  • Cleaned the bays and prepared them for the next guests
  • Took down the bus carts to the dish pit and cleaned them
  • Helped people get checked in and answered any questions they might have

Expo

TopGolf
09.2021 - 01.2024
  • Made sure that food being sent out of the kitchen was correct for guests
  • Prepared cold items such as wraps, salads, and sandwiches
  • Leadership role, I helped guide the food runners and made sure they knew what they were doing in order for the guests to have the best experience possible

Food Runner

TopGolf
05.2021 - 01.2024
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.

Guest Services Associate

TopGolf
02.2021 - 08.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions
  • Trained new staff on correct procedures, compliance requirements and performance strategies.
  • Resolved guest issues with knowledgeable and friendly service.

Education

High School Diploma -

Rocklin High School
Rocklin, CA
06.2022

Skills

  • Guest Satisfaction
  • Creative Solutions
  • Time Management
  • Responsible
  • Personable Demeanor
  • Verbal and Written Communication

Timeline

Caddie

TopGolf
05.2023 - 01.2024

Expo

TopGolf
09.2021 - 01.2024

Food Runner

TopGolf
05.2021 - 01.2024

Guest Services Associate

TopGolf
02.2021 - 08.2022

High School Diploma -

Rocklin High School

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Katie Piacentini