Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Katie Pleviak Jordan
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Katie Pleviak Jordan

Recovery Navigator
Poplar Grove,IL

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Recovery NavigatorOutreach CoordinatorLife CoachMentorClient Advocate

Work Type

Part TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkFull Time

Location Preference

RemoteHybridOn-Site
Location: Poplar Grove, IL, USRockford, ILJanesville, WISouth Beloit, ILBeloit, WI
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offWork from home optionHealthcare benefitsPersonal development programsTeam Building / Company RetreatsPaid sick leave401k match4-day work week

Summary

Experienced Recovery Navigator skilled in mental health crisis response and peer-led support. Facilitates recovery programs and connects individuals to essential resources while leading community outreach initiatives. Dedicated Recovery Navigator skilled in peer-led support, crisis response, and resource navigation. Committed to enhancing community outreach and facilitating recovery meetings, ensuring timely access to life-saving resources.

Overview

12
12
years of professional experience

Work History

Recovery Navigator

AmeriCorps Program
Rockford, IL
10.2025 - 07.2026
  • Facilitated evidence-based SMAT Recovery meetings & conducted Opioid Overdose Prevention & Naloxone Distribution Training, enhancing community knowledge and access to life-saving resources.
  • Case Management & Resource Navigation: Conducted comprehensive needs assessments for individuals in active addiction, navigating complex healthcare & social services systems to link clients with housing, mental health, and treatment resources.
  • Peer Recovery Support & Crisis Mentorship: Provided empathetic, trauma-informed peer recovery support to individuals navigating active addiction, utilizing active listening, motivational interviewing & SMART Goals to reduce barriers to recovery.
  • Coordinated mobile crisis transportation, personally transitioning five individuals into rehabilitation and detoxification facilities during my service term.
  • Cultivated partnerships with local organizations & businesses to enhance community outreach events, increasing engagement & resource distribution.
  • Operational Logistics & Resource Management: Managed comprehensive inventory Audits of host-site resources to ensure operational continuity, supply availability, and efficient resource allocation.
  • Talent Onboarding & Workforce Training: Designed and delivered comprehensive operational training modules for incoming personnel, accelerating time-to-productivity for new-hires.

Guest Services & Room Attendant

Timber Ridge Waterpark & Resort
Lake Geneva, Wisconsin
05.2018 - 06.2021
  • Addressed special requests to deliver exceptional customer service and enhance guest satisfaction.
  • Informed guests about local attractions and services to improve overall experience.
  • Trained newly hired room attendants on company policies, cleaning procedures, and customer service techniques.
  • Adhered to health regulations regarding sanitation practices in compliance with OSHA guidelines.
  • Awarded 'People Pleaser of the Month' within first three months of employment.

Server Supervisor

CowMark Cafe
Trevor, WI
09.2014 - 05.2018
  • Trained and supervised staff to ensure efficient customer service and teamwork.
  • Led daily operations and maintained service standards for a busy café environment.
  • Assisted in resolving customer complaints promptly and professionally.
  • Managed inventory levels and coordinated supply orders for food and beverage items.
  • Managed cash register transactions accurately and efficiently.

Education

Bachelor of Arts - Consciousness & Positive Psychology

Maharishi International University
Fairfield, IA
06-2028

Associate of Applied Science - Legal Studies

College of Lake County
Grayslake, IL
06-2014

Skills

  • Substance use disorder support
  • Certified Smart Recovery Facilitator
  • Mental health crisis response & mental health first aid certification
  • Motivational interviewing, SMART Goals
  • Peer-led support and CRSS standards
  • Case management and assessments
  • Resource Navigation, including Medicaid enrollment assistance
  • Community outreach and engagement
  • Law enforcement diversion
  • Multi-county collaboration
  • CPR certification in progress-American Red Cross

Timeline

Recovery Navigator

AmeriCorps Program
10.2025 - 07.2026

Guest Services & Room Attendant

Timber Ridge Waterpark & Resort
05.2018 - 06.2021

Server Supervisor

CowMark Cafe
09.2014 - 05.2018

Bachelor of Arts - Consciousness & Positive Psychology

Maharishi International University

Associate of Applied Science - Legal Studies

College of Lake County

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Katie Pleviak JordanRecovery Navigator