Melissa Ann Hereford
Portland,OR
Summary
I am a person who appreciates an opportunity to work with a diverse population. My work experience has taught me the importance of good communication, organizational and interpersonal skills. I am responsible, dependable, and punctual. I believe I am a progressive thinker who appreciates challenges and enjoy finding the solution to such challenges. Taking pride in the quality and outcome of my work gives me a great deal of satisfaction and motivates me to learn new and more productive way to perform my daily tasks.
Overview
10
10
years of professional experience
Work History
Recovery Navigator
Iron Tribe Network
04.2021 - Current
- Contact possible clients that came in via referral
- Do an audit and dast screening of all new clients
- Create an individualized plan with each client and document all interactions
- Give referral for outpatient or inpatient treatment based off screening
- Help client's to overcome any barriers they have to be successful in working towards recovery
Residential Assistant
NARA North West
01.2020 - 02.2021
- Monitor clients, check-in with how they are doing, kept daily log of client activity
- Facilitate 12 step meetings
- Collect U.A samples from clients
- Dispense daily medication to clients
Production Cook
New Seasons Central Kitchen
05.2019 - 12.2019
- Read recipes for food being made that day
- Produce product to food and safety standards
- Maintain safety and health codes in the kitchen
- Clean all equipment after done with final product
Maid
Maid for Portland
09.2018 - 05.2019
- Held a professional boundaries with clients and there home
- Responsible for the company vehicle and the cleanliness of the vehicle
- Proper knowledge of the chemicals being used to clean the houses
- Ability to carry out job duties by myself or with a co-worker
ICD-10 Coder
Wind River Community Health Center
02.2017 - 12.2017
- Did the coding for insurance and medical billing purposes
- Reviewed Doctor and nurse's notes to code for insurance
- Responsible for the accuracy and efficiency of the information going to billing
- Answered phones and sent faxes to corresponding partners
Cashier
Hines General Store
01.2016 - 12.2016
- Experienced in effectively communicating with customers and staff with the proper respect and boundaries
- Perform daily janitorial duties at the end of shift
- Restocked the shelves and noted what inventory was running low
- Cashed checks and counted the till at the end of shift to make sure everything was accounted for
Night Shift Manager
Eastern Shoshone Tribal Services
01.2015 - 11.2015
- Effective communication with customers and staff
- Counted all money at the end of shift and deposited it in the bank
- Perform janitorial duties to provide a clean and safe environment for customers
- Knowledge of policies procedures and emergency procedures
Education
GED -
Central Wyoming College
Riverton, WyomingGeneral Studies -
Clackamas Community College
Clackamas, ORMedical Assistant -
Everest College
Tigard, ORCertified Recovery Mentor -
MHACBO
Portland, ORSkills
- Computer Skills
- Ability to perform in a stressful, fast-paced environment
- Experience in using office equipment
- Experience in customer service
- Excellent time management skills
- Detail orientated
- Ability to be a team player or self-starter
- CPR trained for adults and children/infants
- AED trained for adults and children/infants
Timeline
Recovery Navigator
Iron Tribe Network
04.2021 - Current
Residential Assistant
NARA North West
01.2020 - 02.2021
Production Cook
New Seasons Central Kitchen
05.2019 - 12.2019
Maid
Maid for Portland
09.2018 - 05.2019
ICD-10 Coder
Wind River Community Health Center
02.2017 - 12.2017
Cashier
Hines General Store
01.2016 - 12.2016
Night Shift Manager
Eastern Shoshone Tribal Services
01.2015 - 11.2015
GED -
Central Wyoming College
General Studies -
Clackamas Community College
Medical Assistant -
Everest College
Certified Recovery Mentor -
MHACBO
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