Michael Hall
Traverse City,MI
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. i have found that my calling is to live with compassion and to be of service to those in need. My past 3 years working with addicts has been the most rewarding experience of my life.
Overview
10
10
years of professional experience
Work History
Recovery Navigator
Addiction Treatment Services
Traverse City, MI
02.2021 - 02.2024
- Actively listened to clients in order to identify their needs and provide effective solutions.
- Connected clients with local organizations that can provide additional assistance or specialized services if necessary.
- Attended trainings or seminars related to professional development opportunities.
- Participated in team meetings to discuss complex cases and review treatment plans.
- Maintained accurate records of client interactions in accordance with agency policies and procedures.
- Maintained current knowledge of relevant laws, regulations pertaining to the field of social work, navigation.
- Trained new team members on navigational duties, monitored performance and provided ongoing support and mentoring.
- Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support.
- Assisted in developing strategies to address barriers that impede a client's progress towards achieving self-sufficiency goals.
Hotel Maintenance Engineer
Hotel Indigo San Diego
Traverse City, MI
03.2017 - 08.2018
- Responded promptly to emergency requests from guests or staff members.
- Performed daily maintenance and repair of all hotel guest rooms, public areas and back-of-house facilities.
- Utilized power tools such as saws, drills or sanders to perform various repairs.
- Inspected and tested electrical systems, plumbing fixtures, heating and cooling systems and related equipment.
- Assisted with the setup of meeting rooms and banquet functions as required.
- Assisted with the installation of new equipment as needed.
- Maintained inventory of supplies, tools and equipment in order to ensure adequate stock levels for repairs.
Car Washer Supervisor
Wash and Go
Traverse City, MI
02.2014 - 01.2016
- Worked rapidly with minimal supervision to thoroughly clean exteriors and interiors of vehicles.
- Processed vehicles correctly and followed checklists required for closing.
- Kept showroom and stock vehicles in clean and presentable condition.
Education
Bachelor of Arts - Mass Communications
St Josephs College
Indiana12-1997
MBA - Addiction Counseling
Grand Canyon University
Phoenix, AZSkills
- Strong Communication Abilities
- Written Communication
- Time Management
- Interpersonal Skills
- Problem-Solving
- Attention to Detail
- Multitasking
- Safety Regulations
- Checklists Understanding
- Continuous Improvement
- Teamwork and Collaboration
- Reliability
- Relationship Building
- Recordkeeping Standards
- Professionalism
- Effective Communication
- Time Management Abilities
- Decision-Making
- Recordkeeping Requirements
- Adaptability
- Active Listening
- Self Motivation
Timeline
Recovery Navigator
Addiction Treatment Services
02.2021 - 02.2024
Hotel Maintenance Engineer
Hotel Indigo San Diego
03.2017 - 08.2018
Car Washer Supervisor
Wash and Go
02.2014 - 01.2016
Bachelor of Arts - Mass Communications
St Josephs College
MBA - Addiction Counseling
Grand Canyon University
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