Jessica Steele
Spokane,WA
Summary
Experienced with peer support strategies, focusing on empowering individuals through shared experiences and mutual support. Utilizes strong communication skills and empathy to build trust and foster recovery. Knowledge of mental health resources and community networking to provide comprehensive support.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Recovery Navigator
Pioneer Human Services
08.2023 - Current
- Assisted peers in identifying community resources and services, increasing their access to valuable support networks.
- Developed strong rapport with peers, fostering a trusting environment to encourage open communication about personal challenges and goals.
- Provide crisis intervention when necessary, utilizing de-escalation techniques to maintain safety and stability within the supportive environment.
- Maintained accurate peer records by diligently documenting all interactions, interventions, and outcomes in ETO and Credible.
- Utilize life experiences and training to provide hope and encouragement for recovery to individuals receiving behavioral health services.
Residential Treatment Staff
Pioneer Human Services
01.2023 - 07.2023
- Supported residents transitioning to independent living by offering guidance on appropriate resources and community services.
- Fostered a sense of community within the residence by planning recreational activities that promoted socialization and personal growth.
- Performed administrative tasks related to documentation completion accurately ensuring timely submission.
- Enhanced the residential environment through maintaining a safe, clean, and organized living space for the residents.
- Developed positive rapport with the residents by exhibiting empathy, active listening skills, and genuine concern for their wellbeing.
Education
GED -
Career Path Services
Spokane, WA03-2002
Skills
Builds rapport in a courteous and polite way
Organizes effectively with strong attention to detail
Effective verbal and written communication
Self-motivated to work independently, as a team player, and with minimum supervision
Outgoing and understanding to communicate appropriately
- Reliable
- Motivational Interviewing
- Community Outreach
- Trauma-informed care
Sets and meets deadlines in a practical and determined manner
Certification
Certified Peer Counselor
First Aid/ CPR
Food Handlers Permit
CPI Training
Timeline
Recovery Navigator
Pioneer Human Services
08.2023 - Current
Residential Treatment Staff
Pioneer Human Services
01.2023 - 07.2023
Certified Peer Counselor
First Aid/ CPR
Food Handlers Permit
CPI Training
GED -
Career Path Services
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