Taylor Petitt
Springfield ,ILLINOIS
Summary
Detail-oriented professional with experience in client support and recovery coaching. Skilled in maintaining documentation, assessing progress, and implementing personalized strategies. Committed to fostering a supportive environment that enhances client relationships and goals. Known for strong teamwork and crisis intervention skills, dedicated to supporting clients through their transitions and achieving positive outcomes.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Recovery Navigator
Americorps
Springfield, IL
07.2023 - Current
- Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
- Maintained updated daily/weekly documentation of each visit and updated progress for each participant.
- Facilitated individual and group coaching sessions to identify personal goals and develop actionable plans.
- Established strong rapport with clients, fostering trusting and supportive coaching relationships.
- Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
- Developed personalized coaching strategies to enhance clients' self-awareness and emotional intelligence.
- Utilized active listening techniques to foster trust and rapport with clients, ensuring a supportive environment.
- Conducted assessments to evaluate client progress, adjusting plans as necessary for optimal outcomes.
- Implemented accountability frameworks to help clients maintain focus on their objectives and commitments.
- Connected clients with available resources to improve plan success.
Recovery Coach
Kalimba Sober Living
Springfield, IL
07.2023 - Current
- Supervised daily operations of sober living house, ensuring compliance with regulations and safety standards.
- Developed and implemented structured recovery programs to support residents in achieving sobriety goals.
- Conducted regular assessments of resident progress, adjusting programs as needed to enhance outcomes.
- Coordinated communication between potential residents in treatment facilities and potential Sober Living Homes.
- Provided ongoing support for residents transitioning out of the sober living home, offering resources and guidance as needed.
- Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
- Facilitated open communication among residents through weekly house meetings, fostering a supportive community atmosphere.
- Improved resident outcomes by implementing structured daily routines and goal-setting exercises.
- Managed financial aspects of running the sober living home including budgeting, rent collection, and expense tracking.
- Maintained accurate records of resident progress, regularly updating case files and reporting updates to relevant parties.
- Successfully managed conflict resolution among residents, maintaining a peaceful and harmonious living environment.
- Assisted residents in obtaining employment or volunteering opportunities, supporting their reintegration into society.
- Conducted thorough intake assessments for potential new residents, evaluating fit within the community and determining appropriate level of care needed.
- Served as an advocate for residents within the broader community, fostering positive relationships with local organizations and service providers.
- Participated in community events to promote services and engage with public.
EVS Technician
Memorial Medical Center
Springfield, IL
09.2022 - 01.2024
- Maintained cleanliness and sanitation standards across patient care areas.
- Trained new staff on proper cleaning techniques and safety protocols.
- Monitored inventory levels of cleaning supplies and equipment, ensuring availability.
- Implemented efficient waste disposal methods in compliance with health regulations.
- Developed and enforced strict infection control procedures to enhance patient safety.
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Followed specific cleaning schedules based on patient needs.
- Collaborated with other environmental service technicians to complete large-scale projects efficiently and effectively.
Manager in Charge
Coonrods Concession Stand
Springfield, IL
01.2007 - 01.2021
- Oversaw daily operations, ensuring efficient service delivery and compliance with health standards.
- Managed staff schedules, optimizing coverage during peak hours to enhance customer experience.
- Developed training programs for new employees, improving onboarding and retention rates.
- Implemented inventory management practices, reducing waste and ensuring product availability.
- Coordinated vendor relationships, negotiating contracts to secure favorable pricing on supplies.
- Analyzed sales trends, adjusting menu offerings to meet customer preferences and maximize revenue.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Prepared and served food items in compliance with health and safety regulations.
- Assisted in inventory management, tracking supplies and minimizing waste.
- Provided exceptional customer service, resolving client inquiries promptly and professionally.
- Strengthened company reputation by delivering exceptional customer service and support.
Education
High School Diploma -
Lawrence Adult Education
OnlineCPRS Course Study - Certified Recovery Support Specialist
Heartland Community College
Normal, IL01-2025
Skills
- Attention to detail
- Organization and time management
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Calm under pressure
- Problem resolution
- Friendly, positive attitude
- Teamwork and collaboration
Certification
- Certified Recovery Navigator
- Certified in suicide prevention
- Certified in crisis intervention
Timeline
Recovery Navigator
Americorps
07.2023 - Current
Recovery Coach
Kalimba Sober Living
07.2023 - Current
EVS Technician
Memorial Medical Center
09.2022 - 01.2024
Manager in Charge
Coonrods Concession Stand
01.2007 - 01.2021
High School Diploma -
Lawrence Adult Education
CPRS Course Study - Certified Recovery Support Specialist
Heartland Community College