Katie Price

Gladewater,TX

Summary

Dynamic Assistant Store Manager with extensive experience in retail operations and customer service at Sephora. Proven ability to enhance store performance through effective team leadership and strategic merchandising, resulting in increased sales growth. Skilled in staff training and development, promoting a collaborative environment that drives employee engagement and delivers exceptional customer experiences.

Overview

years of professional experience

Work History

Customer Experience Manager ( Assistant Store Director

Brookshires & Fresh by Brookshires

Tyler, Tx & Longview, Tx

02.2025 - 02.2026

Coordinated daily operations to ensure compliance with company policies and procedures.
Monitored sales performance, identifying trends to inform merchandising decisions and promotions.
Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
Developed staff schedules, improving labor efficiency while maintaining customer service standards.
Resolved customer inquiries and complaints, fostering a positive shopping experience for all patrons.
Conducted regular audits of store displays, ensuring alignment with corporate branding guidelines.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Managed cash registers efficiently, ensuring accurate transactions and balancing drawers daily.

Assistant Store Manager ( Coach )

Walmart

Denver, CO

10.2016 - 12.2024

Coordinated daily operations to ensure compliance with company policies and procedures.
Monitored sales performance, identifying trends to inform merchandising decisions and promotions.
Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
Developed staff schedules, improving labor efficiency while maintaining customer service standards.
Resolved customer inquiries and complaints, fostering a positive shopping experience for all patrons.
Conducted regular audits of store displays, ensuring alignment with corporate branding guidelines.
Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Managed cash registers efficiently, ensuring accurate transactions and balancing drawers daily.

Education

Associate of Science - Business Administration

Kilgore College

Kilgore, TX

05-2012

Skills

Retail operations
Team management
Sales expertise
Staff training and development
Strategic planning
Time management
Mentoring and coaching
Store organization

Customer service management
Inventory control
Problem-solving
Customer experience
Relationship building and management
Effective leadership
Loss prevention

Timeline