Katie Pritchard
Palestine,TX
Summary
Patient-focused professional offers support in critical care, pre-op, medical-surgical and post-op cases in medical center environments. Delivers customized education to patients of diverse conditions and backgrounds. Excellent decision-making, time management and communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Cotton Patch Cafe
Palestine, TX
05.2023 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Patient Care Technician
UT Health East Texas
Athens, TX
11.2021 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Collaborated with interdisciplinary teams to provide comprehensive care services.
- Instructed new employees on proper techniques of performing daily tasks.
- Provided emotional support for patients and families during difficult times.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Education
Some College (No Degree) - Liberal Arts And General Studies
Trinity Valley Community College
Athens, TXSkills
- Order Management
- Supply Restocking
- Guest Engagement
- Guest Relations Management
- Exceptional customer service
- Strong Work Ethic
- Special dietary requirements
- Positive and professional
- Quality Control
- Feeding Assistance
- Specimen Collection
- Vital signs monitoring
- ADL support
- Emergency Response
- Mobility Assistance
- Patient Observation
- Basic nursing care
- Acute and rehabilitative care
- Infection control standards
Certification
CNA-9/16/2022
BLS-12/2023
TABC-5/19/2023
Timeline
Server/Bartender
Cotton Patch Cafe
05.2023 - Current
Patient Care Technician
UT Health East Texas
11.2021 - Current
Some College (No Degree) - Liberal Arts And General Studies
Trinity Valley Community College
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