KATIE REDMAN
Springboro,OHIO
Summary
Focused student with knowledge of food sanitation and safety, customer satisfaction and telephone etiquette. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as diligent by my peers, I can be relied upon to help your company achieve its goals.
Diligent Substitute with background in K-5 education. Adept at creating engaging lesson plans and maintaining classroom order, contributing to positive learning environment. Demonstrated ability to adapt to diverse classroom settings and foster student growth through effective communication and problem-solving skills.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Substitute Teacher, K-5
Miamisburg City Schools
01.2023 - Current
- Established clear expectations for behavior and consistently enforced consequences in order to maintain an orderly classroom conducive to learning.
- Managed daily classroom routines efficiently, promoting a structured environment conducive to learning.
- Developed strong relationships with students, fostering a positive learning environment that promoted academic growth.
- Served as a mentor for new substitute teachers, sharing valuable insights and resources for effective classroom management and instruction.
- Supervised lunchroom and recess activities.
- Monitored student behavior and administered discipline as needed.
- Developed and implemented behavior management plans for students with challenging behavior.
Merchandise / Ticketing / Concession Associate
Brimstone Haunt
09.2020 - Current
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Worked with coworkers to complete tasks
- Responded quickly to meet customer needs and resolve problems
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
Hostess/ Server
Roosters
05.2019 - Current
- Taking phone calls
- Running food
- Serving guests
- Making salads
- Seating Guests
- Expoing Tickets
- Observed food handling and sanitation requirements to reduce risks
- Greeted patrons and coordinated table assignments to meet party preferences
- Adhered to sanitation and safety control policies to protect establishment and patrons
- Supported servers and bussers through high-volume shifts with food running and table clearing
- Stocked service areas with supplies to deliver faster service to guests
- Delivered and refilled beverages and addressed requests for extra condiments and place settings
- Helped FOH team members, maintaining positive working relationships
- Engaged with guests to maximize satisfaction with food and service
- Remedied guest complaints and escalated serious issues to restaurant manager for prompt resolution
- Conversed with members and guests in outgoing and friendly manner
- Answered phone calls to take reservations and address guest questions and concerns
- Escorted guests to proper tables or offered open seating options in bar and patio areas
- Monitored restaurant activity to determine seating and dining flow
- Informed guests of food and drink specials, fostering smooth handoff to service staff
- Helped bus tables and ran food patrons during high volume periods
Education
Middle Childhood Education - Study of English And Science
University of Cincinnati
Cincinnati, OH 08.2022 - Current
Skills
- Time Management
- Teamwork and Collaboration
- Working with Teammates
- Cash Drawer Operations
- Stocking and Replenishing
- Dependable and Cooperative
- Food and Beverage Service
- Customer Relations
- Serving and Bussing
- Adaptability and Flexibility
- Teaching diverse learners
- Instructional strategies
- Cooperative learning
- Positive reinforcement
- Classroom management
Timeline
Substitute Teacher, K-5
Miamisburg City Schools
01.2023 - Current
Middle Childhood Education - Study of English And Science
University of Cincinnati
08.2022 - Current
Merchandise / Ticketing / Concession Associate
Brimstone Haunt
09.2020 - Current
Hostess/ Server
Roosters
05.2019 - Current
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