Katie Reese
Corpus Christi
Summary
Dynamic professional with extensive experience in high-pressure environments, demonstrating strong communication skills and a solid background in Microsoft applications and customer service. Proactive and goal-oriented, adept at effective time management and complex problem-solving. Recognized for reliability and adaptability, with a quick ability to learn and implement new skills. Committed to utilizing these strengths to foster team success and contribute to organizational growth.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Tax Assessor
Nueces County Tax Assessor
Corpus Christi, TX
04.2026 - Current
- Executed vehicle registration renewals to ensure compliance with state regulations.
- Facilitated the distribution of new license plates to enhance vehicle registration processes.
- Coordinated title corrections and state transfers for motor vehicles, maintaining adherence to regulatory standards.
Intermediate Financial Tax Analysis
Citi
Tampa, FL
01.2023 - 03.2026
- Performs detailed financial review and analysis while maintaining confidentiality and accuracy
- Works in a fast-paced environment requiring attention to detail, organization, and communication skills
- Review Roth IRA account to make sure they are being tax correctly
- Review tax forms to ensure the information on the tax form matches the clients account
- Prepare Applications for United States Residency Certifications (form 8802) to send to the IRS for specific entities
- Confirm state tax codes are correct for state taxable clients
- Certify accounts if clients have correct tax form completed
- Research and respond to client inquiries
- Contribute towards departmental requirement to adhere to strict regulatory and compliance requirements per tax authority and Citi policy
- Reviews and update written tax policies and procedures, research and respond to inquiries from operational areas
- Staying up to date with the newest IRS regulations in the tax information reporting field.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Deputy Sheriff
Polk County Sheriff's Office – Northwest Substation
Lakeland, FL
06.2019 - 12.2022
- Responded to emergency and non-emergency calls for service involving disturbances, suspicious activity, thefts, assaults, and public safety concerns
- Conducted preliminary and follow-up investigations involving criminal and civil incidents
- Interviewed victims, witnesses, and suspects and gathered information for investigative and enforcement purposes
- Enforced federal, state, and local laws and regulations while maintaining officer safety and public trust
- Prepared detailed incident reports, arrest documentation, and supplemental reports
- Performed patrol duties in assigned areas and responded to alarms, disturbances, and calls requiring immediate law enforcement response
- Conducted traffic enforcement and investigated vehicle-related violations and incidents
- Assisted with arrests, detentions, and transportation of individuals in accordance with department policy
- Worked closely with other deputies, emergency personnel, and outside agencies during incidents and investigations
- Maintained awareness of officer safety, evidence preservation, and scene security during investigations and emergencies
- Responded to incidents involving individuals experiencing emotional distress, mental health crises, or substance abuse issues
Customer Service Associate
Best Buy
Lakeland, FL
05.2018 - 05.2020
- Assisted customers in resolving issues and provided support in high-volume retail environment
- Demonstrated professionalism, communication skills, and conflict resolution abilities
Customer Service Associate / Supervisor
Winn Dixie
Lakeland, FL
04.2014 - 03.2019
- Supervised daily operations and assisted customers in a fast-paced environment
- Managed conflict resolution and customer concerns professionally and effectively
Education
Bachelor of Science - Criminal Justice
University of Central Florida
Orlando, FL12-2018
Skills
- Law Enforcement/Patrol Operations
- Criminal Investigations
- Report Writing
- Crisis Intervention & De-escalation
- Public Safety & Security
- Emergency Response
- Communication & Conflict Resolution
- Customer Service
- Team Collaboration
- Microsoft word, excel, PowerPoint, outlook
- Financial analysis
- Conflict resolution strategies
- Problem-solving
- Time management
- Critical thinking
- Flexible and adaptable
Certification
- Basic Florida Corrections Academy / Crossover Training to Florida Law Enforcement
- Kenneth C. Thompson Institute of Public Safety – Polk State College
- Class BDD 19-02 | November 2019 – February 2020
- Class BLC 20-02 | February 2020 – June 2020
Timeline
Tax Assessor
Nueces County Tax Assessor
04.2026 - Current
Intermediate Financial Tax Analysis
Citi
01.2023 - 03.2026
Deputy Sheriff
Polk County Sheriff's Office – Northwest Substation
06.2019 - 12.2022
Customer Service Associate
Best Buy
05.2018 - 05.2020
Customer Service Associate / Supervisor
Winn Dixie
04.2014 - 03.2019
Bachelor of Science - Criminal Justice
University of Central Florida