Aaron Ristau
Portland,United States
Summary
- Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
- Dynamic Inside Sales Representative with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
- Seeking full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Tax Assessor
Multnomah County
03.2023 - 09.2023
- Processed tax payments, set up payment plans and worked with delinquent taxpayers to resolve issues.
- Reviewed established accounting systems and historical information to identify strengths and weaknesses of existing methods and controls.
- Responded to taxpayer questions and helped individuals complete and file tax documentation.
- Interpreted and applied federal and state tax codes for personal, business and corporate taxes.
Inside Sales Representative
Coast Aluminum and Architectural
Portland, United States
06.2022 - 10.2022
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Used CRM software to maintain detailed contact logs and account records.
Inside Sales Representative
Portland Glass Manufacturing
Clackamas, OR
12.2020 - 05.2022
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Managed friendly and professional customer interactions.
- Answered customers' questions regarding products, prices, and availability.
- Used CRM software to maintain detailed contact logs and account records.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Experience Instructor
Stephenson Child Care Association
Portland, United States
05.2013 - 05.2018
- Ensured the safety and comfort of kids grades kindergarten to 8th grade
- Practiced equality between kids, as well as parents
- Communicated with parents to ensure that everyone knew there was a safe space to drop their kids off.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
Education
Bachelor's degree - Political Science and Government
Pacific Lutheran University
09.2016 - 05.2020
Bachelor's degree - English Language and Literature, General
Pacific Lutheran University
01.2016 - 05.2020
Skills
Quick and Accurate Writing Skills
Adaptability
Quick thinking and decision makingPolitical Science and ThinkingSkillsInside SalesData AnalysisCommunicationProblem SolvingLeadershipWritingQuick ThinkingActive Listening
Analytical and Critical Thinking
Written Communication
Attention to Detail
Timeline
Tax Assessor
Multnomah County
03.2023 - 09.2023
Inside Sales Representative
Coast Aluminum and Architectural
06.2022 - 10.2022
Inside Sales Representative
Portland Glass Manufacturing
12.2020 - 05.2022
Bachelor's degree - Political Science and Government
Pacific Lutheran University
09.2016 - 05.2020
Bachelor's degree - English Language and Literature, General
Pacific Lutheran University
01.2016 - 05.2020
Experience Instructor
Stephenson Child Care Association
05.2013 - 05.2018