Dynamic project management professional with extensive experience in crisis coordination and team leadership. Proven ability to manage multiple projects, analyze data for informed decision-making, and foster strong relationships with stakeholders to drive successful project outcomes.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Lead Project Manager/Crisis Coordinator
Hospitality House of Northwest North Carolina
Boone, NC
07.2024 - Current
Led project planning meetings with team members and stakeholders.
Coordinated resource allocation across multiple projects to optimize utilization and support project delivery.
Managed timelines to ensure project milestones were met consistently.
Communicated project updates to senior management and clients to ensure alignment and transparency throughout project lifecycle.
Evaluated vendor proposals for services and materials.
Analyzed data from various sources in order to identify trends that can be used for making informed decisions about future projects and initiatives.
Developed and implemented project plans, goals, objectives, policies, procedures and systems.
Provided leadership to project teams in order to ensure successful completion of projects.
Collaborated closely with internal departments such as finance, marketing, sales to ensure successful execution of projects.
Established and maintained relationships with external vendors and contractors to ensure adherence to timelines and budgets.
Identified potential risks associated with projects and developed strategies for mitigating them.
Monitored internal financial budgets to measure against projections.
Implemented project improvement strategies based on evaluation and feedback.
Program Revenue Development Supervisor
High Country Community Health
Boone, NC
03.2022 - 06.2024
Supervised daily operations of health program implementation and service delivery.
Collaborated with healthcare staff to improve patient care and increase program effectiveness.
Provided mentorship and coaching opportunities to junior developers within the team.
Conducted interviews for new hires and recommended candidates for hire.
Reviewed code changes and proposed solutions for software development tasks.
Researched funding opportunities to align with organizational goals and mission.
Collaborated with program staff to gather information for proposal development.
Summarized funding activities and outcomes in reports for internal review to inform strategic decisions.
Completed grant applications with supporting documentation to secure funding proposals, grant application narratives and budgets to finalize with development prior to submittal.
Researched and identified new sources of grant funding, including corporate, private, and government grants to support program initiatives.
Prepared budgets reflecting estimated costs associated with proposed projects or initiatives.
Compiled statistical data related to program performance outcomes for grant reporting purposes.
Monitored compliance with grant reporting requirements for funders.
Analyzed data trends to support decision-making processes.
Created reports using visualization tools for clear insights.
Managed 340B Pharmacy regulations and metrics.
Monitored monthly Pharmacy audits and reporting.
Developed dashboards to track operational metrics effectively.
Managed data governance and compliance with relevant data protection regulations.
Quality Improvement Specialist
High Country Community Health
Boone, NC
01.2021 - 02.2022
Developed and implemented quality improvement initiatives across healthcare programs.
Analyzed quality data to identify trends and drive targeted enhancements.
Facilitated training sessions on quality standards and best practices.
Conducted regular audits ensuring compliance with health regulations.
Prepared reports summarizing quality metrics for leadership review.
Investigated customer complaints regarding product and service quality, recommending corrective actions.
Reviewed incident reports to identify trends and recommend improvements.
Trained employees on regulatory standards and safety best practices.