Katie Rivera
Hayward,CA
Summary
Reliable professional with experience in risk management and legal analysis. Proven track record of successfully streamlining business operations through individual and team efforts. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Claims Manager
City Attorney's Office
08.2021 - Current
- Claims Management: Efficiently manages the claims process and acts as a liaison between the City and insurers, ensuring appropriate coverage and compliance with regulations; handles 150 claims annually
- Claims Evaluation: Reviews claim documentation and government code to recommend whether to reject or settle claims, ensuring compliance and informed decision-making
- Legal Document Preparation: Prepares legal documents for internal communications and public distribution, ensuring clarity and adherence to legal standards
- Research and Analysis: Provides detailed research and analysis for claims, ongoing cases, and policy changes, supporting attorneys and City directors
- Internship Program Oversight: Manages a structured internship program for high school interns, educating them on local government operations and facilitating skill development
Community Manager
Restorative Justice Organization of UC Berkeley
08.2018 - 07.2021
- Workshop Development: Developed and facilitated engaging restorative justice workshops and trainings in university communities, enhancing community engagement and outreach.
- Team Leadership: Provided leadership to a team of 12 individuals, guiding collaborative development of tailored agendas and presentations
- Budget Planning: Implemented budget planning strategies within a $750 semester budget, optimizing resource allocation and ensuring quality program delivery, applicable to managing budget aspects of affordable housing programs.
- Content Curation: Curated engaging content for weekly newsletters, resulting in a 5% increase in click-through rates, demonstrating effective communication and stakeholder engagement skills.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
Education
B.A. in Legal Studies -
University of California, Berkeley
Berkeley, CASkills
- Relativity AI Software
- Microsoft Office Suite (Outlook, Word, Excel: Macros and Pivot Tables)
- Conflict Resolution
- Detail-Oriented
- Growth-Based Mindset
- Interpersonal Skills
- Leadership
- Problem-Solving
- Analytical
Languages
Spanish
Native or Bilingual
Timeline
Claims Manager
City Attorney's Office
08.2021 - Current
Community Manager
Restorative Justice Organization of UC Berkeley
08.2018 - 07.2021
B.A. in Legal Studies -
University of California, Berkeley
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