Katie Robbins

President / The Taste of Tuscany

Self-employed

Richboro, PA

06.2011 - 12.2019

Formulated and deployed effective promotional initiatives to expand customer reach.
Developed policies and procedures for the organization.
Leveraged comprehensive industry trend analysis for the development of successful competitive strategies.
Provided direction and guidance to employees.
Developed strategic plans to increase profitability and efficiency.
Developed and implemented strategies for enhancing customer satisfaction and loyalty.
Established quality assurance processes to guarantee product excellence.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Managed daily operations of business, including hiring and training staff.
Ensured strong client retention through the delivery of exceptional customer service.
Set pricing structures based on analysis of market trends and emerging demands.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Established and maintained strategic client relationships.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Formulated effective business plans to direct strategic initiatives towards future targets.
Ensured compliance with local, state, and federal regulations.
Produced comprehensive graphic design works including logos, icons, flyers, brochures and other visuals for print or web.
Examined product samples, adjusting designs to achieve desired results.
Organized promotional activities such as contests, sweepstakes, coupons, and special offers.