Katie Rodebaugh
East Lansing,MI
Summary
I have had my own business for 6 years now, using my skills from my previous jobs and education have made me a better business owner all the way from marketing to client relationships & my quality of work.
Overview
9
9
years of professional experience
Work History
Eyelash Technician
Self Employed, Lashes by Katie LLC
East Lansing MI
11.2019 - Current
- Sanitized and sterilized equipment as required by law and company policy.
- Explained and demonstrated eyelash extension to hesitant guests to increase confidence in process.
- Used different marketing techniques to grow my business.
- Educated clients on appropriate care of new eyelashes.
- Recommended flattering style and color of eyelashes to enhance client's natural appearance.
Cleaner & Office Assistant
St Pete’s Maids
Lansing, MI
06.2018 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Host & Server
Black Cat Bistro
East Lansing, MI
05.2016 - 10.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Hairstylist
Guys & Dolls Salon
Lansing, MI
08.2017 - 05.2018
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
Data Entry
State of Michigan
Lansing, MI
06.2017 - 10.2017
- Contributed to project success, meeting all data entry deadlines without compromising quality.
- Reduced manual data entry errors through the implementation of automated accounting systems.
- Delivered accurate reports by conducting comprehensive data entry and quality control checks.
- Reduced paperwork backlog with diligent data entry and document management tasks.
Education
Business
Lansing Community College
Lansing, MIEast Lansing High School
East Lansing, MI2017
Skills
- Customer Service
- Attention to Detail
- Work Planning and Prioritization
- Business Administration
- Customer Relations
Timeline
Eyelash Technician
Self Employed, Lashes by Katie LLC
11.2019 - Current
Cleaner & Office Assistant
St Pete’s Maids
06.2018 - 08.2023
Hairstylist
Guys & Dolls Salon
08.2017 - 05.2018
Data Entry
State of Michigan
06.2017 - 10.2017
Host & Server
Black Cat Bistro
05.2016 - 10.2018
Business
Lansing Community College
East Lansing High School