Katie Romero
Sorrento,LA
Summary
Hardworking and passionate job seeker ready to pursue a role that presents professional challenges and leverages interpersonal skills. Committed to making meaningful contributions in patient care and investing in continuous learning and growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Benny's Car Wash
10.2022 - 09.2024
- Main job duties include making sure customers are pleased with the services provided, maintenance and management of the site and coworkers, and the opening/closing of site(keyholder).
- This role has required attention to detail to customer's personal property and acceptable communication skills with customers including questions and complaints.
Server
Burgersmith
08.2022 - 10.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Customer Service
Whole Foods Market
01.2022 - 07.2022
- Delivered exceptional customer service in person/phone and supported positive brand experience.
Team Trainer
Chick-fil-A
11.2020 - 01.2022
- Set positive example for team members by providing high-quality, efficient service.
- Cross-trained existing employees to maximize team agility and performance.
Education
National EMS Academy
Baton Rouge Community College
High School Diploma -
Delcambre High School
05-2019
Skills
- Professionalism
- Empathy
- Reliability
- Critical thinking
- Adaptability
- Team-oriented characteristics
- Safety
- Multitasking
Certification
- Certification of General Studies (BRCC)
- Certificate of Recognition- Customer Service
- AHA CPR Certification
Timeline
Team Leader
Benny's Car Wash
10.2022 - 09.2024
Server
Burgersmith
08.2022 - 10.2022
Customer Service
Whole Foods Market
01.2022 - 07.2022
Team Trainer
Chick-fil-A
11.2020 - 01.2022
National EMS Academy
Baton Rouge Community College
High School Diploma -
Delcambre High School
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