Prepare and submit medical claims to insurance companies or government programs for reimbursement
Ensure accuracy of medical codes and patient information on claims to comply with billing regulations
Record and reconcile payments received from insurance companies, patients, or other third-party payers
Investigate and appeal denied claims, identifying reasons for rejection and taking appropriate actions for resolution
Generate and send invoices to patients for services rendered, explaining charges and assisting with payment inquiries
Verify patient insurance coverage and eligibility prior to services being rendered
Conduct follow-up with insurance companies, patients, or healthcare providers to resolve billing discrepancies or outstanding balances
Adhere to HIPAA regulations and other industry standards to maintain patient confidentiality and data integrity
Maintain accurate records of billing activities, including claims submissions, payments received, and communications with payers
Assistant Manager
Walgreens
Waxahachie, TX
04.2021 - 01.2023
Handled employee discipline and termination according to company policies
Maintained hands-on knowledge of job roles and regularly stepped in to perform business duties
Resolved customer complaints and handled refunds and returns to promote satisfaction
Organized company merchandise and displays to increase brand awareness and product sales
Communicated with clients to address questions, concerns and needs and provide quality customer service
Managed company orders, expenditures and sales to meet budget and revenue targets
Led and directed team members on effective methods, operations and procedures
Shift Lead
Love's Travel Stop
Italy, TX
01.2017 - 04.2021
Interact with customers, handle any complaints or problems in a professional manner, handle all returns
Balancing cash drawers and locking safe, perform end of shift duties, ensuring end of day paperwork is organized, correct and balances match end of day deposit, prepare the next shift operation starts smoothly, maintenance of keys for locked areas of the store
Shift Supervisor
Albertson's
Burleson, TX
08.2015 - 01.2017
Balance lotto, close money gram, balance cash drawers at the end of the night, prepare drawers for morning shift, correct and complete end of day deposit, make sure keys are organized and locked in the safe
Customer Service: interact with customers, handle any complaints or problems in a professional manner, handle returns, send and receive money gram
Ophthalmology Technician at Medical Associates of Navarro County (Apart of Navarro Regional Hospital)Ophthalmology Technician at Medical Associates of Navarro County (Apart of Navarro Regional Hospital)