Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Katie Santiago

Norwalk,CA

Summary

Motivated service worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly with excellent interpersonal communication strengths.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
10.2022 - Current


  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Worker

Mcdonalds
05.2021 - 10.2022
  • Worked fast to complete tasks and meet daily deadlines.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.

Education

Associate of Arts - Business Administration

Cerritos College
Norwalk, CA
12.2024

High School Diploma -

Norwalk High School
Norwalk, CA
05.2021

Skills

  • Team Player
  • Cash Handling
  • Opening and closing duties
  • Exceptional customer service
  • Order Taking
  • Espresso machine operation
  • Beverage Preparation
  • Customer Service

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Barista

Starbucks
10.2022 - Current

Worker

Mcdonalds
05.2021 - 10.2022

Associate of Arts - Business Administration

Cerritos College

High School Diploma -

Norwalk High School

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Katie Santiago