Katie Saunders
Chesapeake,VA
Summary
Assistant Operations Manager with 4 years of experience driving operational excellence and fostering cross-functional teamwork here at the port. Demonstrates strong skills in analytical thinking, team leadership, and decision making, ensuring seamless port operations and adherence to safety and environmental standards. Committed to enhancing operational efficiency and developing innovative solutions to maintain our status as the most modern gateway and our customer's preferred port.
Overview
5
5
years of professional experience
Work History
Assistant Operations Manager
Virginia International Terminals
Portsmouth, VA
11.2021 - Current
- Observe WS transfer points and RMGs to facilitate smooth and consistent operations.
- Develop a relationship with our ILA partners to maintain a strong working relationship
- Coordinate dockings, sailings, and order line handlers in a timely manner to keep the berth open for the next incoming vessel.
- Drive operational excellence through streamlined processes, resulting in improved performance, and reduced turnaround times for cargo handling at the terminal.
- Facilitate training sessions with fellow AOMs to ensure alignment on operational procedures and proficiency in system usage, such as XPS, NOW, N4, and VBS.
- Cross-training with other departments to coordinate our efforts and work toward a common goal.
- Act as a key decision-maker during operational disruptions, such as equipment breakdowns, to maintain berth integrity.
- Communicate with agents, pilots, port captains, and other vessel staff to assure that all parties are aligned.
- Ensure rigorous compliance with safety regulations and environmental standards. Implement comprehensive risk management protocols across all operations.
LIDS Clerk
Virginia Beach Sheriff's Office
Virginia Beach, VA
01.2020 - 11.2021
- Managed inmate records and legal documents at the Virginia Beach Sheriff's Office, ensuring accuracy and compliance with regulations. Streamlined filing processes, reducing retrieval time significantly.
- Coordinated with various departments to maintain up-to-date inmate information. Fostered effective communication channels, enhancing overall operational efficiency within the sheriff's office.
- Optimized inmate record management, enhancing data accuracy and retrieval efficiency. Implemented streamlined filing processes, reducing document access time.
- Meticulously managed legal documents, ensuring compliance with regulations. Conducted thorough audits to maintain data integrity and accuracy.
Education
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
Richmond, VA05-2017
Skills
- Team leadership
- Conflict resolution
- Analytical thinking
- Decision-making
- Cross-department teamwork
- Incident management
- Interpersonal skills
- Safety compliance
Timeline
Assistant Operations Manager
Virginia International Terminals
11.2021 - Current
LIDS Clerk
Virginia Beach Sheriff's Office
01.2020 - 11.2021
Bachelor of Science - Criminal Justice
Virginia Commonwealth University
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