Well-qualified HR leader skilled in managing employees, associates and day-to-day department operations with decisive and organized approach. Skilled leader, problem-solver and persuasive communicator with open and authoritative style.
Overview
10
10
years of professional experience
Work History
Teacher
Pearl River Central High School
08.2021 - Current
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Gathered and analyzed data for optimized individual needs.
Identify, support, and facilitate specific needs within the environment.
Coordinated with different teams to produce optimized outcomes.
Supported testing, documenting and training of students and staff and recommend improvements identified within.
Shift Lead Manager
Skate Station
02.2015 - 05.2022
Cooperated with coworkers to improve customer experience and manage storefront.
Evaluated employee performance and coached and trained to improve weak areas.
Supervised employees and oversaw quality compliance with company standards for food and services.
Coached crew members to optimize performance and motivate toward more efficient work.
Set overall vision and provided team leadership.
Measured team performance and reported metrics to leadership team members.
Recruited and interviewed candidates for management to evaluate readiness and fit for position.
Helped foster culture of customer centricity by aligning with product, marketing, operations, finance and executive teams to drive initiatives centered on customer success
Substitute Teacher
Kelly Services
08.2019 - 05.2021
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Education
Bachelor of Science - Education
University of Southern Mississippi
Hattiesburg, MS
05.2021
Associate of Arts - Education
Pearl River Community College
Poplarville, MS
05.2019
Skills
Bachelor's degree
8 years of various work experiences
Excellent communication and writing skills
Outstanding customer service skills with all levels of personnel
Ability to work independently or co-dependently
Knowledge of computer software within Microsoft
Administering Disciplinary Procedures
Statistical Data Analysis
Building Morale
Quick learning in software such as ServiceNow Case Management
Timeline
Teacher
Pearl River Central High School
08.2021 - Current
Substitute Teacher
Kelly Services
08.2019 - 05.2021
Shift Lead Manager
Skate Station
02.2015 - 05.2022
Bachelor of Science - Education
University of Southern Mississippi
Associate of Arts - Education
Pearl River Community College
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