Hope Collins
Huntsville,AL
Summary
Driven and customer-focused professional with experience in retail and personal care environments. Provided support in a hair salon, assisting with various tasks and ensuring a welcoming atmosphere for clients. Skilled in identifying customer needs and providing recommendations, leading to increased customer satisfaction and loyalty.
Overview
5
5
years of professional experience
Work History
Salon Assistant
The Blonde House
04.2024 - Current
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Provided exceptional customer service to enhance client experience
- Supported marketing efforts by promoting salon services on social media platforms
- Prepared workstations for incoming stylists each morning, ensuring all necessary tools were clean, sanitized, and readily available.
Boutique Associate
Generations Footware
04.2023 - 04.2024
- Assisted customers in selecting footwear, enhancing shopping experiences and product knowledge.
- Maintained store organization and inventory accuracy, ensuring efficient stock management.
- Collaborated with team members to achieve sales goals and improve customer service standards.
- Processed transactions swiftly, providing a seamless checkout experience for customers.
Carhop Server
Sonic
10.2020 - 04.2023
- Delivered exceptional customer service while taking and processing orders efficiently.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Operated food delivery system, ensuring timely delivery of orders to customers.
- Collaborated with kitchen staff to ensure accurate order preparation and presentation.
Education
Cosmetology -
The Salon Professional Academy
Huntsville, AL01-2025
Fairview High School
Cullman, AL05-2023
Skills
- Customer service
- Cash handling
- Point of sales system
- Time management
- Attention to detail
- Goal-oriented mindset
- Team collaboration
Timeline
Salon Assistant
The Blonde House
04.2024 - Current
Boutique Associate
Generations Footware
04.2023 - 04.2024
Carhop Server
Sonic
10.2020 - 04.2023
Cosmetology -
The Salon Professional Academy
Fairview High School
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