Katie Shaw
Dixon,IL
Summary
Dependable Phlebotomist effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
8
8
years of professional experience
Work History
Phlebotomist
KSB Hospital
02.2020 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Contributed to the development of phlebotomy training materials, enhancing the skillset of new employees and improving overall team performance.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Demonstrated flexibility by floating to various facilities and working all hours.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Monitored patients for reactions and verified sample quality.
- Organized daily work based on collection priority.
Bank Teller
First National Bank In Amboy
04.2016 - 01.2020
- Improved customer satisfaction by efficiently processing transactions and addressing account inquiries.
- Streamlined teller operations for better workflow by implementing time-management strategies.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Education
Associate of Applied Science - Nursing
Sauk Valley Community College
Dixon, IL05.2024
Associate of Arts - Humanities
Sauk Valley Community College
Dixon, IL03.2017
Skills
- Venipuncture expertise
- Professional demeanor
- HIPAA compliance
- Patient Monitoring
- Empathy and compassion
- Proper labeling
- Time management
- Sample and Specimen Collection
Timeline
Phlebotomist
KSB Hospital
02.2020 - Current
Bank Teller
First National Bank In Amboy
04.2016 - 01.2020
Associate of Applied Science - Nursing
Sauk Valley Community College
Associate of Arts - Humanities
Sauk Valley Community College
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