KATIE SIMS
Madison
Summary
Dynamic administrative professional with a proven track record at Hanger Clinic, excelling in customer relations and office management. Adept at data organization and payroll administration, I foster strong client relationships while ensuring efficient operations. My proactive approach and exceptional communication skills drive success in fast-paced environments.
Overview
15
15
years of professional experience
Work History
Stay At Home Mom
Stay At Home Mom
Madison
03.2021 - Current
- Enforced rules and managed behavior using developmentally appropriate discipline techniques.
- Maintained effective balance between rest periods, active play, and instruction.
- Demonstrated strong personal responsibility and self-motivation in all tasks.
- Participated in part-time preschool activities, ensuring timely pickups and drop-offs.
- Collaborated effectively within team environment while also working independently.
- Adapted quickly to new situations, demonstrating proven ability to learn efficiently.
Administrative Assistant Temp
Hanger Clinic Per MedStaff
Flowood
03.2024 - 11.2024
- Delivered exceptional customer service through prompt responses and effective concern resolution.
- Built strong client relationships by addressing inquiries and providing timely support.
- Managed paper and electronic filing systems, ensuring efficient document routing and organization.
- Handled phone and email correspondence, facilitating smooth communication for staff.
- Operated multi-line phone system, routing calls, delivering messages, and greeting visitors.
- Optimized executive calendar management by strategically scheduling appointments to minimize conflicts.
- Performed clerical tasks, including data entry and maintenance of organized filing systems.
Administrator
Merryman-Farr
03.2020 - 10.2020
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel
- Closely monitored accounts to post timely payments and resolve billing discrepancies
- Positively interacted with all partners, employees and customers using exemplary communication
- Prepared vendor invoices and processed incoming payments
- Reviewed vendor invoices for appropriate documentation and validity prior to payment
- Responded to vendor inquiries and requests for information to maintain relationships and provide timely support
- Matched invoices to purchase orders for proper documentation and to facilitate payment
- Collected over 300 employees' timesheets weekly and made sure they were properly compensated
Administrative Assistant
Hanger Prosthetics & Orthotics
08.2010 - 08.2013
- Answered multi-line phone systems, routing calls, delivering messages to staff and greeting visitors
- Accepted and reviewed HCPC & ICD-10 codes
- Wrote up and obtained detailed RXs for patient's physician to sign and date
- Obtained Prior Authorization
- Certified Mastectomy Filter
- Traveled to satellite locations multiple times a week to aid practitioners
Education
University of Southern Mississippi
Hattiesburg, MS05.2007
High School Diploma -
Madison Central High School
Madison, MSSkills
- Life skills development
- Office management
- Customer relations
- Data organization and entry
- Mail handling and document removal
- Data verification
- Travel coordination
- Payroll administration
- Telephone reception and support
- Document scanning and filing
Timeline
Administrative Assistant Temp
Hanger Clinic Per MedStaff
03.2024 - 11.2024
Stay At Home Mom
Stay At Home Mom
03.2021 - Current
Administrator
Merryman-Farr
03.2020 - 10.2020
Administrative Assistant
Hanger Prosthetics & Orthotics
08.2010 - 08.2013
University of Southern Mississippi
High School Diploma -
Madison Central High School