Kori Roby
Lima,OH
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
10
10
years of professional experience
Work History
Stay at Home Mom
Self Employed
Lima, OH
03.2018 - Current
- Exceeded goals through effective task prioritization and great work ethic
- Identified issues, analyzed information and provided solutions to problems
- Resolved conflicts and negotiated mutually beneficial agreements between children.
Shift Lead
Biggby
Lima, OH - Ohio
04.2017 - 03.2018
- Set and achieved goals for professional development and advancement.
- Complied with standards for merchandising, stocking and storing product.
- Completed successful daily cash audits to correctly balance drawers at beginning and end of each shift.
- Maintained regular and consistent attendance and punctuality.
- Created wide variety of hot and cold drinks consistently, resulting positive customer satisfaction scores.
- Educated coworkers and customers by sharing knowledge and expertise of coffees, teas and merchandise.
- Used interpersonal and learned skills to advance up in the company quickly.
Delivery Driver, Kitchen Worker
Padrones
Lima, OH
04.2014 - 09.2015
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Inspected dishes and utensils for cleanliness.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Delivered completed orders directly to customer residence with quick and friendly service.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Sandwich Artist
Subway
Lima, OH - Ohio
05.2010 - 12.2011
- Greeted guests, promoted specials and took orders.
- Assisted customers in choosing menu items by providing descriptive information on products offered.
- Executed sandwich artistry duties with very low occurrence of errors.
- Trained team members to prepare sandwiches and other items according to instructions.
- Accurately operated cash register to process customer payments.
- Quickly and accurately counted drawers at start and end of each shift.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Cashier
McDonald's
Beaverdam, OH
11.2006 - 04.2009
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Balanced cash drawer at beginning and close of shift.
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Interacted professionally through clear communication with customers to promote positive patron experiences.
- Used POS system to enter orders, process payments and issue receipts.
Education
No Degree - General Education/ Registered Nursing
James A Rhodes State College
Lima, OHHigh School Diploma -
Bluffton High School
Bluffton, OH2009
Skills
- Active Listening
- Relationship Building
- Life Skills Development
- Goal Setting
- Problem Solving
- Good Telephone Etiquette
- Flexible and Adaptable
- Interpersonal Communication
- Time management skills
- Great Team Player
- Excellent Math Skills
offered in home childcare for friends and family members
between employment i offered my time to friends and family and offered affordable child care out of my home.
Timeline
Stay at Home Mom
Self Employed
03.2018 - Current
Shift Lead
Biggby
04.2017 - 03.2018
Delivery Driver, Kitchen Worker
Padrones
04.2014 - 09.2015
Sandwich Artist
Subway
05.2010 - 12.2011
Cashier
McDonald's
11.2006 - 04.2009
No Degree - General Education/ Registered Nursing
James A Rhodes State College
High School Diploma -
Bluffton High School