Katie Smith
Statesboro,GA
Summary
My name is Katie Smith and I am currently a sophomore at Georgia Southern University in Statesboro, Georgia. I am pursuing a BBA major in marketing with an Concentration of Sales & Sales Management.
Overview
5
5
years of professional experience
Work History
Server
Wicked Wings Kennesaw
06.2024 - Current
- Checked with guests to get feedback on food served, resolve issues and bring additional items.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Provided excellent customer service to ensure satisfaction.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Host, Expo
Paradise Grille
Marietta, GA
04.2020 - 01.2024
- Improved time management skills.
- I spoke to hundreds of different guests and improved my communication skills.
- Learned how to de-escalate a situation and problem-solve conflicts.
- Greeted visitors, clients and guests in a professional manner.
- Assisted with set up for social events and food deliveries.
Host, Servers Assistant, Food Runner
Marlows Tavern
04.2022 - 03.2023
- Assisted servers in seating guests by escorting them to their tables.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Resolved conflicts between customers when necessary.
Head Football Manager
Lassiter High School
01.2020 - 01.2023
- Created and ran Instagram account for Lassiter soccer and Lassiter football
- Gained 240 followers in one month
- Created three content areas
Social Media Manager
Lassiter High School
01.2020 - 01.2021
- Gained insights from my marketing supervisor
- Assisted in organizing company events and programs
- Worked on presentations, promotions, and meetings
Education
High School -
Lassiter High School
01.2023
BBA - Marketing
Georgia Southern University
01.2027
Skills
- Strong leadership skills
- Great with Canva and Microsoft programs
- Event organizing skills
- Communicating and problem solving efficiently
References
- Wicked Wings Kennesaw 678-996-6936
- Paradise Grille/South of the Border 770-579-6226
- Marlow's Tavern 770-693-8278
Timeline
Server
Wicked Wings Kennesaw
06.2024 - Current
Host, Servers Assistant, Food Runner
Marlows Tavern
04.2022 - 03.2023
Host, Expo
Paradise Grille
04.2020 - 01.2024
Head Football Manager
Lassiter High School
01.2020 - 01.2023
Social Media Manager
Lassiter High School
01.2020 - 01.2021
High School -
Lassiter High School
BBA - Marketing
Georgia Southern University
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