High-energy professional with a background in customer service, friendly and outgoing with a knack for making others feel comfortable and de-escalating tense situations.
Overview
9
9
years of professional experience
Work History
Server
Texas Roadhouse Restaurant
Manchester, CT
06.2021 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
WAREHOUSE WORKER
AMAZON
06.2020 - 08.2021
Scanning inbound packages to pallets, putting pallets on trailer with pallet jacks.
CUSTOMER SERVICE REPRESENTATIVE
UNITED BANK
09.2019 - 07.2020
Took incoming calls, gave information about there bank accounts, loan payments, receiving and replying to emails, team lead, Regulation D inquires.
CUSTOMER SERVICE REPRESENTATIVE/ ROUTING MANAGER
NEW ENGLAND HOME DELIVERY SERVICES
02.2018 - 11.2019
Spoke to customers and gave information about there delivery status, routing trucks for delivery, making sure payroll is all set for contractors.