Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Katie Stanford

Pensacola,FL

Summary

With a proven track record at Pacific Kava, I excel in multitasking and interpersonal skills, enhancing customer satisfaction through creative problem-solving and efficient project management. My experience spans from barista to behavioral health, showcasing a 100% commitment to team success and client well-being.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Barista/Kava Tender

Pacific Kava
Pensacola , FL
05.2024 - Current
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Described menu items to customers and suggested appealing products.
  • Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.

Babysitter

01.2015 - Current
  • Researched current trends in child psychology literature to stay up-to-date on best practices.
  • Utilized knowledge of child psychology when interacting with infants.
  • Helped develop and maintain good hygiene practices among the children.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Tailoring activities based on the individual needs of each child under care.
  • Establishing trust through consistent communication with both parents and kids.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Organized creative and fun activities, enhancing children's physical, emotional and social well-being.

Server Assistant/Server/To-Go Specialist

Bonefish Grill
05.2023 - 12.2023
  • Checked in with customers throughout their meal to ensure satisfaction.
  • Delivered exceptional customer service through friendly interactions with guests.
  • Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
  • Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
  • Greeted guests and answered any questions they had about the menu.
  • Greeted guests with friendliness and professionalism.
  • Collaborated with team members to achieve daily goals within specified time frame.

Behavioral Health Technician

Lakeview Center Inc.
02.2022 - 04.2023
  • Conducted searches of clients upon return to facility.
  • Assessed patient behavior, reactions and responses to treatment plans.
  • Documented patient behavior, interventions completed and patient response to interventions.
  • Performed searches of resident belongings prior to admissions and throughout stays.
  • Completed patient reports daily and submitted to management for evaluation.
  • Monitored patient safety in all areas of the facility.
  • Documented behavioral incidents to keep accurate records.
  • Created reports detailing progress made by the child within the foster care system.
  • Conducted group therapy sessions and provided education on rehabilitative techniques.
  • Encouraged patient participation in activities that promote health and well-being.

Childcare Attendant

Faith Christian Academy
01.2020 - 01.2021
  • Maintained up-to-date knowledge of relevant legal requirements related to child care operations.
  • Assisted children in development of social, communication and problem-solving skills.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Utilized problem solving techniques when dealing with challenging behaviors from children.
  • Maintained organized and clean classroom and play areas.
  • Read stories to children, facilitated discussions and tied books into learning opportunities.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Developed and implemented activities to meet the physical, emotional, and social needs of children.

Education

Bachelor of Arts - Psychology, Philosophy

University of West Florida
Pensacola
11-2025

Skills

Project management

Writing and editing

Verbal and written communication

Teamwork

Problem solving

Patience

Creativity

Interpersonal skills

Multitasking

Affiliations

  • Weekly participant in comprehensive yoga sessions at Uru Yoga
  • Digital Audio Workstation (DAW) proficiency in music production
  • Engaged in videography and photography activities
  • Cultural Awareness: Passionate about spending time with friends and exploring various beliefs, opinions, and perspectives

Certification

  • Certified Registered Behavioral Technician (CRBT) certification from the Behavior Analyst Certification Board, active since March 2024
  • Child Care Training Certification, Certified by the Department of Children and Families since 2020
  • CPR and AED Certification

Timeline

Barista/Kava Tender

Pacific Kava
05.2024 - Current

Server Assistant/Server/To-Go Specialist

Bonefish Grill
05.2023 - 12.2023

Behavioral Health Technician

Lakeview Center Inc.
02.2022 - 04.2023

Childcare Attendant

Faith Christian Academy
01.2020 - 01.2021

Babysitter

01.2015 - Current

Bachelor of Arts - Psychology, Philosophy

University of West Florida
Katie Stanford